CGI is hiring experienced QA professionals for a Senior Software Test Engineer โ Production Support opportunity. This role is particularly relevant for senior QA professionals who have experience in quality management, production support, Agile, audits, process improvement, stakeholder coordination and delivery governance.
๐ข About CGI
CGI was founded in 1976 and is one of the world’s large independent IT and business consulting services companies. CGI provides services spanning strategic IT and business consulting, systems integration, managed IT and business process services, and intellectual-property solutions. CGI’s India careers information highlights opportunities for experienced professionals across different projects, along with continuous learning and opportunities to build a global network.
๐ผ Job Overview
- Company: CGI
- Role: Senior Software Test Engineer โ Production Support
- Experience: 8โ12 Years
- Position ID: J0726-2234
- Employment: Full Time
- Category: Software Development / Engineering
- Location: Bangalore in listing header; Hyderabad mentioned in description
- Education: Bachelor’s degree in Computer Science or related field
- Core Focus: QA Management, Production Support, Quality Processes & Continuous Improvement
- Industry Skill Mentioned: Banking
- Additional Areas: Agile, Security Audit, Excel/BI, ISO/CMMI & Internal Quality Audits
โญ Why This Role Is Good for Experienced QA Professionals
This opportunity is different from a conventional Senior QA Engineer role focused primarily on writing test cases and executing automation scripts. The responsibilities emphasize independent engagement management, quality governance, process improvement and coordination between QA and delivery teams.
The role also expects the candidate to work with leads and managers to identify improvement opportunities and ensure that best practices are adopted across teams. That makes experience in QA leadership, delivery governance or quality management particularly relevant.
๐ ๏ธ Skills Required
- Senior-level Software Quality Assurance
- Production Support / Application Support
- QA Governance & Quality Management
- Agile / Scrum
- Test Process & SDLC/STLC
- ISO Quality Management
- CMMI Processes
- Internal Quality Audits
- Security Audit Awareness
- Quality Metrics & Reporting
- Microsoft Excel
- BI / Data Visualization
- Process Improvement
- Root Cause Analysis
- Defect & Risk Management
- Stakeholder Management
- QAโDevelopment Coordination
- Team Training & Knowledge Sharing
- Banking / Financial Services domain exposure
- Strong written and verbal communication
๐ฏ Preparation Tips
1. Prepare QA governance scenarios: Be ready to explain how you would monitor QA activities across an engagement, identify gaps and report quality risks to management.
2. Revise ISO and CMMI concepts: This JD specifically mentions ISO and CMMI audits. Understand audit evidence, process compliance, corrective actions, non-conformities and continuous improvement.
3. Prepare Agile leadership examples: Don’t only revise Scrum terminology. Prepare examples of how you facilitated Agile engagements, handled quality risks during sprints and worked with delivery teams.
4. Strengthen Excel/BI knowledge: Expect questions around dashboards, quality metrics, defect trends, test execution status, SLA/KPI tracking and identifying improvement opportunities from data.
5. Prepare production-support situations: Practice explaining how you would handle a production defect, coordinate with technical teams, assess business impact, document RCA and track corrective actions.
6. Demonstrate leadership without relying on designation: Prepare examples where you trained teams, established best practices, improved QA processes or coordinated multiple stakeholders.
7. Prepare banking-domain scenarios: If you have banking experience, revise transaction flows, data integrity, security, auditability, incident management and regulatory considerations.
๐งโ๐ป Expected CGI Interview Rounds
- Round 1 โ Recruiter Screening: Experience, notice period, location, compensation and project background.
- Round 2 โ Technical QA Round: QA processes, Agile, production support, quality metrics, defect management and scenario-based testing.
- Round 3 โ Quality/Process Round: ISO, CMMI, audits, process improvement, governance and quality-management scenarios.
- Round 4 โ Managerial/Client Discussion: Stakeholder management, engagement ownership, leadership, communication and handling delivery risks.
- Final HR Discussion: Compensation, joining timeline, documentation and employment details.
๐ฐ Expected Salary Range
CGI does not publish a salary band for this specific Position ID in the information provided. Third-party salary data for CGI Senior Test Engineers in Bengaluru with 4โ10 years of experience reports an annual range of approximately โน9.7โ17.6 LPA.
For an 8โ12 year senior production-support/QA profile, candidates may use approximately โน14โ22 LPA as a market-oriented discussion range, depending on leadership responsibilities, domain expertise, current compensation and CGI’s internal level. This is an indicative estimate, not an official CGI salary range.
๐ Resume Tips
- Position yourself as a Senior QA / Quality Engineering professional, not only a test executor.
- Highlight 8+ years of QA and production-support experience prominently.
- Add measurable achievements in process improvement and quality governance.
- Mention ISO/CMMI audits if you have hands-on experience.
- Highlight Agile facilitation and cross-team coordination.
- Showcase Excel dashboards, BI reporting or QA metrics with concrete examples.
- Include team training, mentoring and knowledge-sharing activities.
- Mention banking/financial-services projects where applicable.
- Quantify improvements such as defect reduction, process-cycle reduction, audit compliance or release-quality improvements.
๐ฉ How to Apply
๐ Application Link: Click Here
Candidates interested in this opportunity should search for CGI Position ID J0726-2234 โ Senior Software Test Engineer โ Production Support through CGI’s official careers portal and verify the location before submitting an application. CGI’s careers site provides the application route for experienced professionals.
๐ Position ID: J0726-2234
๐ผ Experience: 8โ12 Years
๐ Location: Bangalore listed / Hyderabad mentioned in description
๐ข Employment: Full Time
๐ฏ Focus: QA Governance | Production Support | Agile | ISO/CMMI | Quality Audits | Process Improvement
๐ Final Thoughts
This CGI opening is aimed at senior professionals who can combine QA expertise with engagement-level quality management, process governance, analytics and stakeholder coordination. Candidates should prepare beyond traditional testing fundamentals and be ready to demonstrate how they have improved quality processes, supported audits, managed production issues, trained teams and converted quality data into actionable improvements. CGI also warns candidates about fraudulent recruitment approaches and states that applicants should not be asked for money during recruitment.
