Are you a fresher looking to start your career in the IT industry? ๐ Xpentra is hiring for the position of API Implementation & Technical Support Executive in Mumbai, offering an opportunity for candidates interested in API integrations, technical troubleshooting, and customer support. This opportunity is suitable for candidates with a background in Computer Science or Information Technology who want to apply their technical knowledge to real-world business applications. If you understand REST APIs, JSON, SQL, and HTTP basics, this role could be a good starting point for building a career in technical support, API integration, or software implementation.
๐ Job Details
- ๐ข Company: Xpentra
- ๐ผ Position: API Implementation & Technical Support Executive
- ๐ Location: Mumbai, Maharashtra
- ๐จโ๐ป Experience: Freshers / 0โ1 year
- ๐ Qualification: B.E., B.Tech, BCA, MCA, or B.Sc. in Computer Science/IT
- ๐ Core Skills: REST APIs, JSON, SQL, HTTP
- ๐งช Additional Advantage: Familiarity with Postman
- ๐ฐ Salary: Not specified in the supplied hiring announcement
- ๐ฉ Application Method: Share your CV through a direct message (DM) to Nisha Bari
๐ข About Xpentra
Xpentra is the company advertising this opportunity. The hiring announcement highlights API implementation, technical troubleshooting, and customer support as key areas of responsibility. These activities are important in technology environments where different software applications need to exchange data and work together reliably. API implementation generally involves connecting applications or services through defined interfaces, configuring requests and responses, and checking whether data is transferred correctly. Technical support involves investigating issues, identifying possible causes, and helping users or customers resolve technical problems.
๐ป Roles and Responsibilities
- ๐ API Integration: Assist with connecting applications and services using REST APIs and support the implementation process.
- ๐งช API Testing: Use tools such as Postman to send requests, inspect responses, and verify endpoint behavior.
- ๐ ๏ธ Technical Troubleshooting: Investigate integration failures, unexpected responses, and connectivity issues.
- ๐๏ธ Data Validation: Understand JSON payloads and use basic SQL queries to check records and identify data inconsistencies.
- ๐ HTTP Fundamentals: Interpret status codes, request methods, headers, and response information when diagnosing problems.
- ๐ค Customer Support: Communicate technical findings clearly and help users understand solutions or next steps.
๐ Why Is This Role Good for Freshers?
This position can help fresh graduates bridge the gap between academic knowledge and practical IT work. Instead of focusing only on theoretical programming, candidates can learn how real applications communicate, how integrations are configured, and how technical issues are diagnosed. Working with APIs can also build a foundation for several career paths, including API integration engineering, application support, software testing, implementation consulting, and backend development. Learning to investigate HTTP errors, inspect JSON responses, and validate data with SQL develops structured troubleshooting skills that are useful across the software industry.
๐ ๏ธ Skills Required
- REST APIs: Understand endpoints, GET, POST, PUT, PATCH, and DELETE methods, along with request and response structures.
- JSON: Read nested objects and arrays, identify data types, and understand how information is exchanged between applications.
- HTTP: Learn common status codes such as 200, 201, 400, 401, 403, 404, and 500, and understand what they indicate.
- SQL: Practise SELECT queries, WHERE conditions, sorting, basic joins, and simple aggregate functions.
- Postman: Create requests, configure headers and parameters, send JSON bodies, and inspect responses.
- Troubleshooting: Follow a logical process to reproduce an issue, collect evidence, test possible causes, and document the result.
๐ฐ Expected Salary Range
The official salary range has not been provided in the hiring announcement. Therefore, a company-specific package cannot be confirmed from the available details. Compensation may depend on the candidate’s skills, educational background, interview performance, and the employer’s salary structure. During the recruitment process, ask the recruiter about the annual CTC, fixed salary, any variable component, work schedule, and other employment benefits. Do not assume a particular salary figure until Xpentra confirms it.
๐ฏ Preparation Tips
- Practise API requests: Use Postman to test a public practice API and explain the endpoint, method, headers, request body, and response.
- Understand error scenarios: Prepare to explain how you would investigate a 401 authentication error, a 404 endpoint error, or a 500 server error.
- Revise SQL: Practise retrieving customer or order records, filtering results, and joining two related tables.
- Study JSON carefully: Be able to identify missing fields, incorrect data types, and malformed JSON.
- Prepare a troubleshooting example: Explain how you would isolate whether an integration problem originates in the request, authentication, server response, or stored data.
- Practise customer communication: Explain how you would report an unresolved issue, document evidence, and keep a customer informed professionally.
๐งโ๐ผ Expected Interview Rounds
- HR Screening: Discussion about education, location, communication skills, and availability.
- Technical Assessment: Questions on REST APIs, JSON, HTTP, SQL, and basic troubleshooting.
- Practical Round: Potential Postman exercise or a scenario involving API failures and data validation.
- Final Discussion: Review of role expectations, customer-facing responsibilities, joining availability, and compensation.
๐ Resume Tips
- Highlight your Computer Science/IT qualification and relevant technical coursework.
- Include a small API project demonstrating Postman requests, JSON responses, and error handling.
- Mention SQL practice, database coursework, or projects involving data validation.
- Describe troubleshooting projects or examples using clear action-and-result statements.
- List Postman, REST APIs, HTTP, JSON, and SQL prominently if you can confidently discuss them.
- Keep your resume concise, accurate, and easy to scan.
๐ฉ How to Apply
Interested candidates can DM toย Nisha Bariย and share updated resume if their experience matches the job requirements.
Interested candidates can share their updated CV with the recruiter through a direct message (DM) to Nisha Bari as specified in the hiring announcement. Mention the position title โAPI Implementation & Technical Support Executiveโ and briefly highlight your knowledge of REST APIs, JSON, SQL, HTTP, and Postman. Before sharing personal details, verify that the message or recruiter profile is associated with the genuine hiring opportunity. ๐ Freshers, prepare your technical fundamentals and take the first step toward a career in API integration and technical support!
