UST is hiring an experienced ServiceNow Test Engineer for its Lead I β Software Testing position in Hyderabad. This opportunity is suitable for QA professionals with strong ServiceNow testing experience, hands-on knowledge of the Automated Test Framework (ATF), and expertise in functional, regression, integration, and User Acceptance Testing (UAT). Candidates with 5β7 years of experience and a notice period of 0β30 days may find this role particularly relevant. The position combines ServiceNow module validation, test automation, release readiness, integration testing, and collaboration with Agile delivery teams.
π Job Overview
- Company: UST
- Job Title: Lead I β Software Testing
- Job ID: 66373
- Role Focus: ServiceNow Test Engineer
- Location: Hyderabad, Telangana
- Experience: 5β7 years; 5+ years of ServiceNow testing required
- Openings: 1
- Employment Type: Full-time
- Notice Period: 0β30 days preferred, according to the hiring announcement
- Primary Skills: ServiceNow, ATF, functional testing, regression testing, integration testing, UAT
- Additional Skills: REST/SOAP APIs, defect management, Agile/Scrum, release management, ServiceNow CSA certification
π’ About UST
UST is a global digital technology and services company that works with organizations on technology transformation, software engineering, digital platforms, and related IT solutions. Its work spans technology development, quality engineering, and enterprise systems that support business operations. This opening focuses on testing ServiceNow implementations, enhancements, and releases. ServiceNow is an enterprise workflow platform used to manage IT services and automate business processes.
πΌ Key Responsibilities
- Develop test strategies, test plans, and test cases for ServiceNow implementations and enhancements.
- Execute end-to-end testing across ServiceNow modules and business workflows.
- Build reusable regression suites and analyse automation execution results.
- Perform functional, integration, regression, and UAT testing.
- Validate APIs, integrations, and data consistency between connected systems.
- Identify, document, track, and retest defects after fixes.
- Collaborate with developers, business analysts, architects, and business stakeholders.
- Participate in sprint planning, backlog refinement, and daily Agile meetings.
- Support continuous testing, release readiness assessments, and quality reporting.
β Why Is This Role Good for Experienced Professionals?
This position is a good fit for QA engineers who want to deepen their expertise in enterprise platform testing and test automation. Rather than focusing exclusively on manual execution, the role combines test planning, ATF automation, integration validation, defect analysis, and release quality. It also provides an opportunity to develop a stronger understanding of ServiceNow’s IT service management workflows, including Incident, Problem, Change, Service Catalog, and Request Management.
π§ Skills Required
Must-have technical skills
- ServiceNow platform testing: Experience validating configurations, forms, workflows, business rules, and platform enhancements.
- Automated Test Framework (ATF): Creating, executing, maintaining, and troubleshooting automated tests for repeatable platform scenarios.
- Functional and regression testing: Verifying new features and ensuring existing functionality remains stable after changes.
- Integration testing: Validating data exchange, API responses, connected applications, and end-to-end business processes.
- UAT: Supporting business users, preparing scenarios, tracking feedback, and confirming that requirements are satisfied.
- ServiceNow modules: Incident, Problem, Change, Service Catalog, and Request Management.
- Platform configuration knowledge: Flow Designer, workflows, client scripts, business rules, and forms.
π― Preparation Tips
- Practise ATF scenarios: Prepare to explain how you create a test, configure steps, execute it, analyse failures, and maintain tests when application configurations change.
- Understand Incident-to-Resolution workflows: Practise validating incident creation, assignment, priority, status transitions, resolution, and closure.
- Prepare a Change Management test plan: Include approvals, risk assessment, scheduling, implementation, rollback, and closure scenarios.
- Review Service Catalog testing: Cover item selection, mandatory fields, approvals, request fulfilment, notifications, and access permissions.
- Prepare integration scenarios: Explain how you validate REST/SOAP responses, authentication, error handling, data mapping, and consistency between ServiceNow and external systems.
- Be ready to discuss flaky automation: Explain how you identify unstable test data, timing problems, configuration changes, and environment-related failures.
π£οΈ Expected Interview Rounds
- Recruiter screening: Experience, notice period, location, and ServiceNow testing background.
- Technical assessment: ServiceNow modules, ATF, functional testing, regression testing, and test case design.
- Scenario-based technical round: Workflow validation, API integrations, defect troubleshooting, and automation framework questions.
- Project or managerial discussion: Test ownership, stakeholder coordination, Agile practices, release readiness, and risk assessment.
- HR discussion: Compensation, joining date, and final employment details. The actual sequence may vary.
π° Expected Salary Range
The job description does not disclose a salary band. As an unofficial market estimate, candidates with 5β7 years of relevant experience may use βΉ10β18 LPA as a broad planning range for a ServiceNow testing position in Hyderabad. Actual compensation may vary depending on ATF expertise, platform knowledge, project requirements, and current salary. This is not a confirmed UST salary range.
π Resume Tips
- Highlight ServiceNow Testing | ATF Automation | Functional Testing | Regression Testing | Integration Testing in your headline or skills summary.
- Mention the ServiceNow modules you have actually tested and the workflows covered.
- Quantify your automation contribution, such as regression scenarios automated, execution time saved, or defects detected before release.
- Include API validation, data reconciliation, UAT support, and release readiness experience where applicable.
- Describe one complex defect or integration issue and how you identified its root cause.
- Mention CSA certification only if you have earned it; otherwise, list relevant ServiceNow training accurately.
π© How to Apply
π Application Link: Click Here
π€ Referral Tip
Want to improve your chances of getting noticed?
Connect with someone at UST and request a referralβit can significantly enhance your visibility in the hiring process.
Search for UST β Lead I, Software Testing, Job ID 66373 on UST’s official careers portal. Submit an updated resume focused on ServiceNow, ATF, test strategy, integration testing, and release quality. Candidates with a 0β30-day notice period should state their actual availability clearly. Since the listing mentions only one opening, ensure your resume directly matches the essential requirements before applying.
