If solving complex infrastructure problems excites you and you thrive in high-impact environments, hereโs an opportunity worth exploring. Nutanix, a global leader in cloud computing and hyperconverged infrastructure, is hiring Technical Support Engineer II & III professionals in Bengaluru. These roles are ideal for engineers who enjoy deep troubleshooting, system analysis, and working at the intersection of software and infrastructure.
๐ About the Opportunity
Nutanix is known for redefining how organizations deploy, manage, and scale IT infrastructure. As part of its growing team, youโll be working on enterprise-grade systems, supporting mission-critical environments, and helping global customers resolve complex technical challenges.
This is not just a support roleโitโs a Site Reliability Engineering (SRE)-aligned position where youโll actively contribute to system stability, performance optimization, and long-term reliability improvements.
๐ผ Open Roles
๐น Technical Support Engineer II
๐น Technical Support Engineer III
๐ Experience Required: 4โ12 Years
๐ Location: Bengaluru
Both roles require strong expertise in technical support, virtualization, Linux, networking, and troubleshooting, with increasing ownership and complexity at the senior level.
๐ง Role Overview
As a Technical Support Engineer at Nutanix, you will be responsible for diagnosing and resolving complex software and infrastructure issues. Youโll handle high-severity production incidents, perform deep system analysis, and collaborate with cross-functional teams to deliver permanent solutions.
This role demands a strong analytical mindset, the ability to work under pressure, and a passion for solving real-world technical problems that impact businesses globally.
๐ Key Responsibilities
- Perform deep-dive log analysis to troubleshoot complex issues across distributed systems
- Lead advanced debugging and root cause analysis for critical production incidents
- Investigate performance bottlenecks, configuration issues, and system-level anomalies
- Own and manage high-priority escalations, ensuring timely resolution
- Collaborate with Engineering, Product, and Infrastructure teams to implement long-term fixes
- Develop knowledge base articles and documentation for recurring issues
- Contribute to improving system reliability and preventing future incidents
๐ ๏ธ Technical Expertise Required
To succeed in this role, you should have strong hands-on experience in the following areas:
๐ป Virtualization
- Experience with virtualization platforms and infrastructure environments
๐ Networking Fundamentals
- Strong understanding of TCP/IP, DNS, routing, switching, and latency analysis
๐ง Linux Systems
- System administration, performance tuning, and log analysis
๐งฉ Distributed Systems
- Understanding of multi-tier architectures and software behavior in complex environments
๐ฏ What Nutanix is Looking For
Nutanix is seeking professionals who bring both technical expertise and the right mindset:
- Proven experience troubleshooting complex enterprise software issues
- Strong analytical and debugging skills
- Ability to handle high-severity incidents in mission-critical environments
- Excellent communication skills to explain technical findings clearly
- A customer-first approach with ownership and accountability
- Passion for continuous learning and improving system reliability
๐ Why Join Nutanix?
Working at Nutanix offers much more than just a jobโitโs an opportunity to grow in a cutting-edge technology environment:
- ๐ Work on enterprise-scale cloud and infrastructure systems
- ๐ Collaborate with global teams and industry experts
- ๐ Gain exposure to SRE practices and reliability engineering
- ๐ก Solve real-world problems that impact large organizations
- ๐ค Be part of a culture that values innovation, ownership, and collaboration
๐ก Who Should Apply?
This role is perfect for:
- Engineers with experience in technical support, SRE, or infrastructure roles
- Professionals passionate about troubleshooting and root cause analysis
- Candidates looking to work in cloud, virtualization, and distributed systems
- Individuals who enjoy solving high-impact, real-world technical challenges
๐ฉ How to Apply
Ready to take the next step in your career?
๐ Application Link(Technical Support Engineer II): Click Here
๐ Application Link (Technical Support Engineer III): Click here
๐ค Referral Tip
Want to improve your chances of getting noticed?
Connect with someone at Nutanix and request a referralโit can significantly enhance your visibility in the hiring process.
โจ Final Thoughts
If youโre someone who enjoys diving deep into systems, uncovering the root cause of complex issues, and ensuring seamless performance of enterprise infrastructure, this opportunity at Nutanix is for you. These roles offer the perfect blend of technical depth, real-world impact, and career growth.
Step into a role where your problem-solving skills truly matterโapply today and become part of a team that keeps the worldโs systems running smoothly. ๐
