Looking to kick-start your professional journey with one of the world’s leading IT infrastructure and technology services companies? Here’s an exciting opportunity for fresh graduates! Kyndryl is actively hiring 2026 pass-out graduates for the role of Level 1 Technical Support Specialist across multiple locations in India.
If you are passionate about technology, troubleshooting, customer support, and helping users solve technical challenges, this opportunity can be the perfect start to your career. As a Technical Support Specialist, you will become the first point of contact for customers, helping them resolve technical issues while gaining hands-on experience with enterprise technologies and global support operations.
π Position Details
π’ Company: Kyndryl
πΌ Role: Level 1 Technical Support Specialist
π Eligibility: Any 3-Year Degree (2026 Pass Outs)
π¨βπ» Experience: Freshers
π Locations: Bangalore, Gurgaon, Noida, Hyderabad
π Work Environment: Global Technical Support Operations
π About Kyndryl
Kyndryl is one of the world’s largest IT infrastructure services providers, helping organizations modernize, manage, and secure mission-critical systems. The company works with some of the world’s leading enterprises, supporting complex technology environments across industries including Banking, Healthcare, Manufacturing, Retail, Telecommunications, and Government sectors.
π― Role Overview
As a Level 1 Technical Support Specialist, you will act as the first line of support for enterprise customers. Your primary responsibility will be to diagnose, troubleshoot, and resolve technical issues while delivering an exceptional customer experience.
πΌ Key Responsibilities
π₯οΈ Provide Level 1 support for hardware, software, and IT services.
π Diagnose and troubleshoot technical issues reported by users.
π§ Support email platforms including Outlook, Exchange, and Lotus Notes.
π Resolve networking issues related to VPN, connectivity, and internet access.
βοΈ Assist users with Microsoft O365 applications and services.
βοΈ Support VMware environments and virtualization-related requests.
π¬ Troubleshoot collaboration tools such as Microsoft Teams, Webex, and Slack.
π Handle password resets and user access management requests.
π Log, track, and manage incidents using IT ticketing systems.
π Escalate complex issues to appropriate support teams when necessary.
π’ Communicate service outages, updates, and resolution progress to users.
ποΈ Maintain software and hardware inventory records.
π€ Deliver exceptional customer service while ensuring timely issue resolution.
π οΈ Skills Required
π£οΈ Excellent verbal and written English communication skills.
π€ Strong customer service orientation and interpersonal skills.
π§ Good analytical thinking and problem-solving abilities.
π» Knowledge of Windows Operating Systems.
π Basic understanding of macOS environments.
βοΈ Familiarity with Microsoft Office 365 applications.
βοΈ Understanding of VMware virtualization technologies.
π Knowledge of Networking fundamentals and VPN connectivity.
π Awareness of Internet Security concepts and best practices.
π Familiarity with IT Service Management and ticketing systems.
π Ability to learn new technologies quickly in a fast-paced environment.
π Why Join Kyndryl?
Kyndryl provides an outstanding platform for fresh graduates to build a successful technology career. The organization invests heavily in employee development, training, mentorship, and career progression.
π Work with one of the world’s largest IT infrastructure companies.
π Gain exposure to global clients and international support environments.
π Continuous learning and technical certification opportunities.
π€ Collaborative and inclusive workplace culture.
π‘ Work with cutting-edge enterprise technologies.
π Strong career growth and internal mobility opportunities.
π Learn from experienced industry professionals and mentors.
π₯ Build a solid foundation in enterprise IT support and infrastructure services.
π Who Should Apply?
π― 2026 graduates with any 3-year degree.
π» Candidates passionate about technology and IT support.
π§ Strong problem-solving and analytical thinkers.
π£οΈ Individuals with excellent communication skills.
π€ Candidates who enjoy helping customers solve technical issues.
π Freshers looking to start a long-term career in Information Technology.
π© How to Apply?
Interested candidates can share their updated resumes with the hiring team.
π§ monalisa.mohapatra@kyndryl.com
π§ sricharan.samudrala@randstadsourceright.com
π§ bhavana.shettigar@kyndryl.com
π§ rajeshwari.sahu@randstadsourceright.com
π§ j.sabiya@randstad.in
π Suggested Email Subject
Application for Level 1 Technical Support Specialist β 2026 Graduate
π Application Link Hyderabad: Click Here
π Application Link Bangalore: Click Here
π Recommended Details to Include
π€ Full Name
π§ Email Address
π± Contact Number
π Degree & Graduation Year
π Preferred Location
π» Technical Skills
π Certifications (If Any)
π Academic Achievements
π Updated Resume
π₯ Final Thoughts
For fresh graduates looking to begin their careers with a globally recognized technology organization, Kyndryl offers an exceptional opportunity to learn, grow, and build valuable industry experience. The role provides hands-on exposure to enterprise technologies, customer support operations, networking, cloud services, and infrastructure management.
If you’re passionate about technology, eager to solve real-world problems, and excited to work in a fast-paced global environment, don’t miss this opportunity.
π© Apply today and begin your technology career journey with Kyndryl!
