Looking for your first IT job after graduation? Here’s an excellent opportunity from one of the world’s leading technology companies! ๐
Cognizant has officially announced its Off-Campus Hiring Drive 2026 for the Digital Workplace Practice (Service Desk) role. This hiring drive is open for 2025 and 2026 graduates who have completed a 3-year full-time degree and are eager to begin their professional journey in the IT industry.
If you’re passionate about technology, customer support, troubleshooting, and building a long-term career in IT Infrastructure & Digital Workplace Services, this opportunity deserves your attention.
๐ Position Details
๐ข Position: Digital Workplace Practice (Service Desk)
๐ Job ID: Not Mentioned
๐ Location: PAN India
๐ผ Experience Required: Freshers (2025 & 2026 Graduates)
๐ Qualification: 3-Year Full-Time Degree
๐ข Work Model: As Per Business Requirement
๐งช Domain: IT Infrastructure | Service Desk | Digital Workplace
๐ ๏ธ Skills Required
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Excellent Communication Skills
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Basic Computer & Networking Knowledge
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Windows Operating System Basics
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MS Office Knowledge
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Troubleshooting Skills
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Customer Support Skills
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Problem Solving Ability
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Technical Aptitude
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Team Collaboration
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Time Management
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Analytical Thinking
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Willingness to Learn
๐ Position Overview
Cognizant is inviting applications from fresh graduates for its Digital Workplace Practice through an Off-Campus Recruitment Drive. This role provides an excellent platform to begin a career in enterprise IT support, infrastructure services, and digital workplace operations. As a Service Desk Associate, you’ll work with global customers, resolve technical issues, provide first-level support, and gain exposure to enterprise IT environments. Fresh graduates will receive structured training, mentorship, and opportunities to develop technical as well as professional skills while working in a fast-paced global organization.
๐ข About the Company
Cognizant is one of the world’s leading professional services and IT consulting companies, serving Fortune 500 organizations across banking, healthcare, manufacturing, insurance, retail, life sciences, telecommunications, and many other industries.
With more than 300,000 employees worldwide, Cognizant delivers digital transformation solutions, cloud services, artificial intelligence, software engineering, data analytics, cybersecurity, enterprise applications, and IT infrastructure services.
The company is well known for its employee-friendly culture, structured learning programs, global career opportunities, and strong focus on continuous skill development.
๐ฏ Key Responsibilities
๐น Provide first-level technical support to end users.
๐น Resolve hardware and software-related issues.
๐น Troubleshoot operating system and application problems.
๐น Handle incidents and service requests.
๐น Escalate complex issues to appropriate technical teams.
๐น Maintain SLA compliance.
๐น Document troubleshooting activities.
๐น Support Microsoft Office and Windows environments.
๐น Deliver excellent customer service.
๐น Collaborate with internal IT teams.
๐ฑ Why This Role is Good for Freshers
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Entry into a globally recognized IT company.
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Structured training and onboarding program.
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Learn enterprise IT support processes.
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Exposure to international clients.
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Opportunity to work with modern Digital Workplace technologies.
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Excellent learning platform for Infrastructure, Cloud, Cybersecurity, and IT Operations careers.
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Career growth into System Administration, Cloud Support, DevOps, Infrastructure Engineering, and IT Service Management.
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Stable long-term career with continuous learning opportunities.
๐ฐ Expected Salary Range
๐ต Estimated CTC: โน2.8 LPA โ โน4.2 LPA
Salary may vary depending on business requirements, location, educational background, and final selection process.
๐ค Expected Interview Rounds
1๏ธโฃ Online Registration
2๏ธโฃ Resume Screening
3๏ธโฃ Aptitude Assessment
4๏ธโฃ English Communication Assessment
5๏ธโฃ Technical Interview
6๏ธโฃ HR Interview
7๏ธโฃ Document Verification
8๏ธโฃ Offer Letter
๐ Preparation Tips
โ Revise Computer Fundamentals.
โ Learn basic Networking concepts.
โ Practice Windows troubleshooting.
โ Understand ITIL Service Desk basics.
โ Improve communication and spoken English.
โ Practice aptitude questions.
โ Learn email etiquette.
โ Revise MS Office basics.
โ Practice basic troubleshooting scenarios.
โ Prepare HR interview answers confidently.
๐ Resume Tips
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Keep your resume limited to one page.
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Highlight projects, internships, and certifications.
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Mention technical skills clearly.
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Include academic achievements.
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Add communication and teamwork skills.
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Use a professional email ID.
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Avoid grammatical mistakes.
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Save the resume in PDF format.
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Use a clean ATS-friendly resume template.
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Double-check contact details before applying.
๐ Eligibility Criteria
โ 2025 Graduates
โ 2026 Graduates
โ 3-Year Full-Time Degree Holders
โ Good Communication Skills
โ Willingness to work across India
โ Passion for Technology & Customer Support
๐ Career Growth Opportunities
Joining Cognizant as a Service Desk Associate opens multiple career paths including:
๐ Desktop Support Engineer
๐ System Administrator
๐ Cloud Support Engineer
๐ Azure Administrator
๐ Microsoft 365 Administrator
๐ IT Infrastructure Engineer
๐ DevOps Engineer
๐ Network Engineer
๐ Cyber Security Analyst
๐ IT Service Manager
โ Frequently Asked Questions (FAQs)
Q1. Who can apply?
2025 and 2026 graduates with a full-time 3-year degree.
Q2. Is this a fresher opportunity?
Yes. This hiring drive is specifically for fresh graduates.
Q3. Is there any referral available?
No. Cognizant has clearly mentioned that referrals are not available for this role.
Q4. What is the work location?
PAN India.
Q5. What skills should candidates have?
Basic computer knowledge, communication skills, troubleshooting abilities, customer support mindset, and willingness to learn.
Q6. What is the last date to apply?
15th July 2026 (12:00 AM).
๐ Important Information
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Application Deadline: 15th July 2026 (12:00 AM)
๐ Location: PAN India
๐ Batch: 2025 & 2026 Graduates
โ ๏ธ Referral: Not Available
๐ฉ How to Apply
๐ Application Link: Click Here
โ ๏ธ Apply before the deadline to avoid missing this opportunity.
๐ Share this opportunity with your friends and classmates who are graduating in 2025 or 2026.
