Looking to start your career in Application Support and IT Operations? ๐
Bureau Veritas Group is hiring freshers and candidates with up to 1 year of experience for an Application Support โ Trainee position at its Mumbai, Andheri location.
This opportunity is suitable for candidates with a BCA or B.Sc. in IT/Computer Science who have a basic understanding of SQL, databases, operating systems, networking, and cloud concepts.
Training will be provided, making this a good opportunity for candidates looking to begin their IT career in application support and troubleshooting.
๐ Position Details
๐ข Company: Bureau Veritas Group
๐ผ Position: Trainee โ Application Support
๐ Job ID: Not Mentioned
๐ Location: Mumbai โ Andheri
๐จโ๐ป Experience Required: 0โ1 Year / Freshers
๐ Qualification: BCA / B.Sc. in IT or Computer Science
๐ข Employment Type: Not Mentioned
๐ Eligibility: Freshers and candidates with 0โ1 year of experience
๐ ๏ธ Skills Required
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Basic SQL knowledge
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Understanding of relational databases
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Basic Windows operating system knowledge
โ
Basic Linux knowledge
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General awareness of networking concepts
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General awareness of cloud concepts
โ
Application troubleshooting
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Problem-solving and analytical skills
โ
Good written communication
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Good verbal communication
โ
Ability to collaborate with technical teams
๐ Position Overview
As an Application Support Trainee, you will be involved in supporting users, monitoring applications, troubleshooting basic technical issues, and maintaining application-support documentation.
The role provides exposure to areas such as ticket management, application troubleshooting, server logs, databases, operating systems, networking, and cloud concepts.
Training will be provided, so candidates who are beginning their professional IT journey can use this opportunity to build practical knowledge in application support.
๐ฏ Key Responsibilities
๐น Answer user queries and log support requests using ticket-tracking tools such as Jira or ServiceNow.
๐น Troubleshoot basic application errors and system alerts.
๐น Investigate issues and identify the root cause of basic application problems.
๐น Monitor daily application performance.
๐น Check server logs and database status as part of regular monitoring activities.
๐น Escalate major application bugs or technical issues to senior developers or system administrators.
๐น Collaborate with senior technical team members to resolve reported issues.
๐น Maintain and update application-support documentation.
๐น Update FAQs and support guides for commonly reported issues.
๐น Document error-resolution steps to help the team handle recurring problems efficiently.
๐ข About Bureau Veritas Group
Bureau Veritas Group is the organization hiring for this Application Support Trainee opportunity.
The provided job information specifically highlights an opportunity in Application Support, involving ticket management, troubleshooting, monitoring, documentation, and collaboration with technical teams.
๐ฑ Why This Role is Good for Freshers
๐ Opportunity to start a career in IT Application Support
๐ Training will be provided
๐ Practical exposure to application troubleshooting
๐ Opportunity to work with ticket-management processes
๐ Exposure to tools such as Jira or ServiceNow
๐ Opportunity to strengthen SQL and database fundamentals
๐ Exposure to Windows and Linux environments
๐ Opportunity to understand application monitoring and server logs
๐ Exposure to networking and cloud concepts
๐ Opportunity to develop problem-solving and communication skills
These are career-development opportunities based on the responsibilities listed in the job description and should not be considered guaranteed company benefits.
๐ฐ Salary Range
๐ต Salary: Not Mentioned
๐งช Expected Interview Rounds
The exact interview process has not been mentioned in the job posting.
Candidates may generally expect some combination of:
1๏ธโฃ Resume Shortlisting
2๏ธโฃ HR Screening
3๏ธโฃ Basic Technical Assessment
4๏ธโฃ Technical Interview
5๏ธโฃ Managerial/Final Discussion
6๏ธโฃ HR Discussion & Documentation
These are general/expected rounds and are not confirmed Bureau Veritas Group interview rounds.
๐ Preparation Tips
โ Revise SQL fundamentals, including SELECT queries, filtering, joins, and basic database concepts.
โ Understand the difference between relational databases, tables, rows, and columns.
โ Review basic Windows and Linux commands/concepts.
โ Learn the fundamentals of application troubleshooting.
โ Understand what Jira and ServiceNow are used for in support environments.
โ Learn the basics of ticket management and incident handling.
โ Understand basic server logs and why they are useful for troubleshooting.
โ Revise fundamental networking concepts such as IP addresses, DNS, HTTP/HTTPS, and connectivity.
โ Get familiar with basic cloud computing concepts.
โ Prepare examples demonstrating your problem-solving and analytical abilities.
โ Be ready to explain your academic projects and technical skills clearly.
๐ Resume Tips
โ Highlight your BCA/B.Sc. IT/Computer Science qualification clearly
โ Mention your knowledge of SQL and databases.
โ Include relevant academic or personal projects.
โ Highlight Windows/Linux knowledge if applicable.
โ Mention networking or cloud-related coursework/projects.
โ Add relevant certifications if you have completed any.
โ Mention troubleshooting or technical-support experience, if applicable.
โ Keep your resume concise and easy to read.
โ Tailor your resume toward Application Support / IT Support / Technical Support roles.
โ Check grammar, formatting, and contact details before submitting.
โ Frequently Asked Questions (FAQs)
Q1. Can freshers apply?
Yes. The position is specifically mentioned for freshers, with an experience range of 0โ1 year.
Q2. What is the job location?
The position is based in Mumbai โ Andheri.
Q3. What is the position?
The position is Trainee โ Application Support.
Q4. What educational qualification is required?
Candidates should have BCA or B.Sc. in IT/Computer Science.
Q5. Is training provided?
Yes. The job description states that training will be provided.
Q6. What technical skills are required?
Basic SQL, relational databases, Windows/Linux, networking, and cloud concepts are required.
Q7. Is knowledge of Jira or ServiceNow required?
The role involves ticket management using tools such as Jira or ServiceNow. The posting does not explicitly state a required level of prior experience with these tools.
Q8. What is the salary?
Salary information has not been mentioned in the provided job posting.
Q9. Is this a remote opportunity?
Not Mentioned. The job posting specifies the Mumbai โ Andheri location.
Q10. How can candidates apply?
Interested candidates can share their CV via email at dipali.sonawane@bureauveritas.com.
๐ Why Consider This Opportunity?
โจ Start your IT career in Application Support
โจ Training provided for the role
โจ Exposure to application troubleshooting
โจ Learn ticket-management processes
โจ Work with concepts related to SQL and databases
โจ Gain exposure to Windows and Linux environments
โจ Understand application monitoring and server logs
โจ Develop networking and cloud fundamentals
โจ Strengthen analytical and problem-solving skills
โจ Build professional communication and collaboration skills
๐ฉ How to Apply
๐ง Email Your Resume: dipali.sonawane@bureauveritas.com
๐ Suggested Subject Line: Application for Application Support Trainee โ Mumbai
๐ Include in Your Email:
โข Position Applying For
โข Total Experience
โข Current Location
โข Notice Period
โข Updated Resume
โข Contact Number
Interested candidates can share their CV directly with the provided email address.
๐ข Share this opportunity with friends, classmates, colleagues, and job seekers who are looking for fresher Application Support and IT opportunities in Mumbai.
