๐จ Balbhas Business Sysnomics LLC is Hiring โ Service Desk Engineer (Fresher)! ๐จ
Are you a BE/B.Tech graduate looking to start your career in IT Support, Service Desk, or Technical Support? This could be a relevant opportunity to begin your professional journey with hands-on exposure to Windows troubleshooting, hardware/software support, networking, Active Directory, Outlook, and remote support tools.
๐ Location: Sriperumbudur, Chennai
๐ผ Experience: Freshers
๐ Shift: Rotational Shift
๐
Working Days: 6 Days
โก Notice Period: Immediate Joiners Preferred
If you have a basic understanding of IT infrastructure and troubleshooting and are comfortable working in a rotational-shift environment, you can consider applying for this opportunity.
๐ Position Details
๐ข Company: Balbhas Business Sysnomics LLC
๐ผ Position:
โข Service Desk Engineer โ Fresher
๐ Job ID: Not Mentioned
๐ Location: Sriperumbudur, Chennai
๐จโ๐ป Experience Required: Freshers
๐ Qualification: 10th + 12th + BE/B.Tech (Mandatory)
๐ข Employment Type: Not Mentioned
๐ Shift: Rotational Shift
๐
Working Days: 6 Days
โก Notice Period: Immediate Joiners Preferred
๐ Eligibility: Freshers meeting the mandatory qualification requirements
๐ง Apply Via: saranya.r@balbhas.com / 754002446
๐ ๏ธ Skills Required
โ
Windows OS Installation & Troubleshooting
โ
Hardware & Software Support
โ
Outlook Support
โ
Basic Networking โ IP, DNS, VPN
โ
Active Directory โ Basic User Support
โ
Remote Support
โ
TeamViewer / AnyDesk
โ
Basic IT Troubleshooting
โ
Problem Solving
โ
Communication Skills
๐ Position Overview
The Service Desk Engineer role is suitable for freshers interested in starting a career in IT support and service desk operations.
The role requires candidates to have basic technical knowledge of Windows operating systems, hardware and software troubleshooting, Outlook, networking concepts, Active Directory, and remote-support tools.
Candidates should be prepared to work in a rotational-shift environment and follow a 6-day working schedule. Immediate joiners are preferred according to the provided job details.
This opportunity can be particularly relevant for candidates who want to build foundational experience in technical support, desktop support, service desk operations, and IT infrastructure troubleshooting.
๐ฏ Key Responsibilities
๐น Install and troubleshoot Windows operating systems.
๐น Provide basic hardware and software support.
๐น Troubleshoot common Outlook-related issues.
๐น Support basic networking issues involving IP, DNS, and VPN.
๐น Provide basic Active Directory user support.
๐น Assist users with common technical issues.
๐น Provide remote technical support using TeamViewer or AnyDesk.
๐น Identify and troubleshoot user-reported technical problems.
๐น Follow standard troubleshooting procedures to resolve issues.
๐น Escalate issues when additional technical support is required.
These responsibilities are derived from the skills listed in the provided job details and should not be considered a confirmed company-specific responsibility list.
๐ข About the Company
Balbhas Business Sysnomics LLC is the organization mentioned in the provided job opening. The supplied job details do not include additional information about the company’s products, services, size, clients, or benefits.
๐ฑ Why This Role is Good for Freshers
๐ Opportunity to begin a career in IT Support
๐ Exposure to Windows troubleshooting
๐ Practical understanding of hardware and software support
๐ Experience with basic networking concepts
๐ Exposure to Active Directory user support
๐ Opportunity to work with remote-support tools
๐ Develop troubleshooting and problem-solving skills
๐ Improve technical communication with users
๐ Build foundational Service Desk knowledge
๐ Gain experience relevant to future IT support roles
These are general career-development opportunities associated with the role and are not guaranteed company benefits.
๐ฐ Salary Range
๐ต Salary: Not Mentioned
๐งช Interview Process
The provided job posting confirms the following interview process:
1๏ธโฃ Telephonic Round
2๏ธโฃ Virtual Interview
Candidates should prepare for both technical and communication-focused discussions.
๐ Preparation Tips
โ Revise Windows OS installation and troubleshooting concepts.
โ Understand common hardware and software issues.
โ Review Outlook troubleshooting basics.
โ Revise networking fundamentals such as IP, DNS, and VPN.
โ Understand basic Active Directory user-management concepts.
โ Learn the basic functionality of TeamViewer and AnyDesk.
โ Practice explaining technical problems in simple language.
โ Prepare troubleshooting scenarios commonly faced by end users.
โ Revise basic IT support and service desk concepts.
โ Prepare for common telephonic and virtual interview questions.
๐ Resume Tips
โ Highlight Windows troubleshooting knowledge.
โ Mention hardware and software support skills.
โ Include networking fundamentals such as IP, DNS, and VPN.
โ Mention Active Directory knowledge if you have academic or practical exposure.
โ Add TeamViewer/AnyDesk experience if applicable.
โ Highlight relevant academic projects or IT-support certifications.
โ Keep your resume concise and easy to read.
โ Clearly mention your BE/B.Tech qualification.
โ Mention your current location.
โ Clearly state your availability/immediate joining status if applicable.
โ Frequently Asked Questions (FAQs)
Q1. Can freshers apply for this position?
Yes. The position is specifically listed for freshers.
Q2. What is the job location?
The location is Sriperumbudur, Chennai.
Q3. What qualification is required?
The provided requirement is 10th + 12th + BE/B.Tech (Mandatory).
Q4. Is prior experience required?
No. The position is advertised for freshers.
Q5. What technical skills are required?
Windows OS troubleshooting, hardware/software support, Outlook, basic networking, Active Directory, and remote-support tools are required.
Q6. Are rotational shifts involved?
Yes. The job requires candidates to work in rotational shifts.
Q7. How many working days are mentioned?
The posting mentions 6 working days.
Q8. Are immediate joiners preferred?
Yes. Immediate joiners are preferred.
Q9. What is the interview process?
The provided process is Telephonic Round + Virtual Interview.
Q10. What is the salary?
The salary has not been mentioned in the provided job details.
๐ Why Consider This Opportunity?
โจ Entry-level opportunity for freshers
โจ Service Desk career path
โจ Exposure to Windows troubleshooting
โจ Hardware and software support experience
โจ Networking fundamentals
โจ Active Directory exposure
โจ Remote-support tools experience
โจ Technical troubleshooting practice
โจ Opportunity to build IT support skills
โจ Suitable foundation for future IT infrastructure/support roles
These points describe potential career relevance of the advertised role and should not be interpreted as confirmed company benefits.
๐ฉ How to Apply
๐ง Email Your Resume: saranya.r@balbhas.com
๐ฑ Contact: 754002446
๐ Suggested Subject Line: Service Desk Engineer โ Fresher
๐ Include in Your Email:
โข Position Applying For
โข Total Experience
โข Current Location
โข Notice Period
โข Updated Resume
โข Contact Number
๐ Important: Mention โService Desk Engineer โ Fresherโ as the email subject while applying.
๐ข Share this opportunity with friends, classmates, colleagues, and job seekers who are looking for IT Support, Service Desk, Desktop Support, and Technical Support opportunities.
