๐ Job Opportunity for Freshers โ Technical Support
Anisha Global Services is hiring freshers for a Technical Support opportunity in Pune. This role is suitable for UG graduates and candidates from any graduation background who are looking to start their career in technical support and IT operations.
The position involves providing Level 1 and Level 2 technical assistance, troubleshooting hardware and software issues, supporting operating systems, resolving basic networking problems, and assisting users through remote support tools.
๐ Location: Pune โ Work From Office
๐งโ๐ผ Experience: Fresher
๐
Joining: Immediate Joiners
๐ Eligibility: UG / Any Graduate
๐ฐ Budget: โน4 LPA
๐ต Approx. In-Hand: โน22,000/month
๐ผ Process: Technical Support
๐ Position Details
๐ข Company: Anisha Global Services
๐ผ Position: Technical Support Specialist
๐ Job ID: Not Mentioned
๐ Location: Pune โ WFO
๐จโ๐ป Experience Required: Fresher
๐ Qualification: UG / Any Graduate
๐ข Employment Type: Not Mentioned
๐ Eligibility: Freshers with a UG degree from any graduation background can apply
๐
Availability: Immediate Joiner
๐ฐ Salary: โน4 LPA / approximately โน22K in-hand
๐ ๏ธ Skills Required
โ
Basic Hardware Troubleshooting
โ
Software Troubleshooting
โ
Windows/macOS Fundamentals
โ
Operating System Troubleshooting
โ
Basic Networking Concepts
โ
IP Networking Fundamentals
โ
LAN/WAN Concepts
โ
Remote Desktop Support
โ
Problem Solving
โ
Communication Skills
โ
User/Client Support
โ
Analytical Thinking
๐ Position Overview
The Technical Support Specialist will support the company’s global operations by providing technical assistance to internal employees or global clients.
The role focuses on identifying, diagnosing, and resolving common hardware, software, operating system, and network-related issues. Candidates will be expected to understand technical problems, troubleshoot them systematically, and help users restore normal operations.
The position can provide freshers with practical exposure to IT support, troubleshooting, networking fundamentals, operating systems, and user assistance.
The role involves supporting Level 1 and Level 2 technical issues and contributing to smooth business operations across international teams.
๐ฏ Key Responsibilities
๐น Diagnose and troubleshoot hardware failures and technical issues.
๐น Identify and resolve software-related problems and application issues.
๐น Troubleshoot operating system anomalies involving Windows/macOS.
๐น Investigate basic local network connectivity and configuration issues.
๐น Provide remote technical assistance using secure remote desktop applications.
๐น Guide end users through troubleshooting and resolution steps.
๐น Apply fundamental IP networking, LAN, and WAN concepts while investigating connectivity issues.
๐น Identify the root cause of reported technical problems and work toward appropriate resolutions.
๐น Provide Level 1 and Level 2 technical assistance as required.
๐น Support internal employees or global clients with day-to-day technical issues.
๐น Help minimize system downtime by resolving technical bottlenecks efficiently.
๐น Communicate technical troubleshooting steps clearly to users.
๐ข About Anisha Global Services
Anisha Global Services is the organization associated with this Technical Support hiring opportunity. Based on the provided job description, the role supports technical assistance and troubleshooting activities within a global/MNC-oriented environment.
Specific information about company size, clients, products, benefits, or awards has not been provided and therefore is not being assumed.
๐ฑ Why This Role is Good for Freshers
๐ Opportunity to begin a career in IT Technical Support
๐ Practical exposure to hardware and software troubleshooting
๐ Opportunity to strengthen Windows/macOS troubleshooting skills
๐ Exposure to basic networking concepts
๐ Experience with remote technical assistance
๐ Opportunity to develop problem-solving skills
๐ Improve technical communication with users
๐ Understand real-world IT support processes
๐ Build experience working with international teams or clients
๐ฐ Salary Range
๐ต CTC: โน4 LPA
๐ต Approx. In-Hand: โน22,000/month
Salary details are based on the information provided in the job opening.
๐งช Expected Interview Rounds
The exact interview process has not been mentioned in the job posting. Candidates may generally expect some combination of:
1๏ธโฃ Resume Shortlisting
2๏ธโฃ HR Screening
3๏ธโฃ Basic Technical Assessment
4๏ธโฃ Technical Support Interview
5๏ธโฃ Final/Managerial Discussion
6๏ธโฃ HR Discussion & Documentation
โ ๏ธ These are general expected rounds, not confirmed company-specific interview stages.
๐ Preparation Tips for Technical Support Freshers
โ Revise basic computer hardware concepts.
โ Understand common Windows troubleshooting scenarios.
โ Learn basic macOS troubleshooting concepts.
โ Revise IP addressing and basic networking fundamentals.
โ Understand LAN and WAN concepts.
โ Learn common connectivity troubleshooting steps.
โ Practice identifying hardware vs. software issues.
โ Understand how Remote Desktop/remote support tools are generally used.
โ Practice explaining technical solutions in simple language.
โ Prepare troubleshooting-based interview scenarios.
โ Revise basic operating system concepts.
โ Prepare examples demonstrating your problem-solving and communication skills.
๐ Resume Tips for Freshers
โ Keep your resume concise and easy to read.
โ Highlight technical support and troubleshooting skills.
โ Mention relevant academic projects.
โ Add certifications related to IT, networking, hardware, or operating systems if you have them.
โ Mention knowledge of Windows/macOS.
โ Highlight networking fundamentals such as IP, LAN, and WAN.
โ Include relevant technical coursework.
โ Mention communication and problem-solving abilities.
โ Clearly mention Pune as your location if applicable.
โ Clearly mention your immediate joining availability.
โ Save and submit your resume in PDF format.
โ Frequently Asked Questions
Q1. Can freshers apply?
Yes. The opportunity is specifically open to freshers.
Q2. What qualification is required?
UG / Any Graduate candidates can apply.
Q3. What is the job location?
Pune, Work From Office.
Q4. Is immediate joining required?
Yes. The job posting specifies availability for immediate joiners.
Q5. What is the role?
The process is Technical Support, involving Level 1 and Level 2 technical assistance.
Q6. What salary is offered?
The provided budget is โน4 LPA, with approximately โน22,000 in-hand mentioned.
Q7. What technical skills are useful for this role?
Hardware/software troubleshooting, Windows/macOS, basic IP networking, LAN/WAN concepts, and remote technical assistance are relevant.
Q8. Is the role Work From Home?
No. The provided details specify Pune WFO (Work From Office).
Q9. Is the employment type mentioned?
No. Employment type has not been specified in the provided job details.
Q10. How can interested candidates apply?
Candidates can send their resume to riaanisha1995@gmail.com.
๐ Why Consider This Opportunity?
โจ Fresher-friendly Technical Support opportunity
โจ Work From Office opportunity in Pune
โจ Opportunity to start a career in IT support
โจ Exposure to hardware and software troubleshooting
โจ Opportunity to develop networking fundamentals
โจ Experience with remote technical assistance
โจ Opportunity to improve technical problem-solving
โจ Exposure to Level 1 and Level 2 support activities
โจ Opportunity to develop professional communication skills
๐ฉ How to Apply
๐ง Send Your Resume: riaanisha1995@gmail.com
๐ Suggested Subject Line: Application for Technical Support โ Pune
๐ Include in Your Email:
โข Position Applying For
โข Educational Qualification
โข Current Location
โข Immediate Joining Availability
โข Updated Resume
โข Contact Number
๐ข If you are a fresher looking for a Technical Support opportunity in Pune, this could be an opportunity worth exploring.
Please share this opening with friends, classmates, colleagues, and job seekers who are looking for fresher IT jobs and Technical Support opportunities.
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