๐จ Walk-In Drive Alert โ Technical Support / Service Desk | Pune!
Conviction HR Pvt Ltd (Conviction Global) is conducting a walk-in hiring drive for experienced professionals interested in Technical Support / Service Desk opportunities in Pune.
Candidates with 1+ year of relevant experience and a graduate qualification can apply for this opportunity. If you are looking to build or grow your career in IT support, service desk, and technical support, this walk-in drive could be worth exploring.
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Walk-In Drive: Thursday, 10th September
๐ Location: Pune
๐จโ๐ป Experience: 1+ year relevant experience
๐ Eligibility: Graduates
๐ผ Role: Technical Support / Service Desk
๐ Position Details
๐ข Company: Conviction HR Pvt Ltd (Conviction Global)
๐ผ Position: Technical Support / Service Desk
๐ Job ID: Not Mentioned
๐ Location: Pune
๐จโ๐ป Experience Required: 1+ year relevant experience
๐ Qualification: Graduate
๐ข Employment Type: Not Mentioned
๐
Walk-In Date: Thursday, 10th September
๐ ๏ธ Skills Required
The original job post does not provide a detailed skill list. Candidates applying for Technical Support / Service Desk roles should generally be prepared with:
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Technical Troubleshooting
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Service Desk Fundamentals
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Basic IT Support Knowledge
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Incident & Issue Resolution
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Customer/End-User Support
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Problem-Solving Skills
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Communication Skills
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Team Collaboration
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Basic Networking & System Knowledge
The above skill suggestions are general preparation guidance and are not confirmed mandatory requirements from the hiring post.
๐ Position Overview
This opportunity is for professionals interested in working in a Technical Support / Service Desk role in Pune.
Candidates should have at least 1 year of relevant experience and must be graduates. The opportunity may be suitable for professionals who already have exposure to IT support, troubleshooting, service desk operations, or end-user technical assistance.
Since this is a walk-in hiring drive, interested candidates should ensure that they have their updated CV ready and contact the recruiter for any additional information regarding the venue, timings, job responsibilities, or selection process.
๐ฏ Key Responsibilities
Specific responsibilities have not been provided in the original hiring announcement. Typical responsibilities for a Technical Support / Service Desk position may include:
๐น Provide technical assistance to users and customers.
๐น Troubleshoot hardware, software, and system-related issues.
๐น Analyze reported technical problems and identify appropriate solutions.
๐น Handle service requests and technical incidents.
๐น Follow established support and troubleshooting procedures.
๐น Escalate complex issues to appropriate technical teams.
๐น Maintain accurate records of reported issues and resolutions.
๐น Communicate technical solutions clearly to end users.
๐น Follow service desk processes and support guidelines.
๐น Collaborate with internal teams to resolve technical issues.
These are general role expectations and should not be treated as confirmed company-specific responsibilities.
๐ข About Conviction HR Pvt Ltd
Conviction HR Pvt Ltd (Conviction Global) is the organization mentioned in the provided hiring announcement for this Technical Support / Service Desk opportunity.
Detailed information about the company, products, clients, benefits, work culture, and organization size has not been provided in the job announcement.
๐ฐ Salary Range
๐ต Salary: Not Mentioned
Candidates can contact the recruiter for compensation-related details.
๐งช Expected Interview Rounds
The exact selection process has not been mentioned in the job posting.
Candidates may generally expect some combination of:
1๏ธโฃ Resume Shortlisting
2๏ธโฃ HR Screening
3๏ธโฃ Technical/Support Assessment
4๏ธโฃ Technical Interview
5๏ธโฃ Managerial/Final Discussion
6๏ธโฃ HR Discussion & Documentation
โ ๏ธ These are general/expected rounds and are not confirmed company-specific interview stages.
๐ Preparation Tips
If you’re planning to attend the walk-in drive, consider preparing the following:
โ Revise basic IT troubleshooting concepts.
โ Review your previous Technical Support or Service Desk experience.
โ Prepare common service desk interview questions.
โ Understand incident and service-request handling.
โ Revise basic networking concepts such as IP, DNS, DHCP, and connectivity troubleshooting.
โ Be prepared to explain how you troubleshoot a user-reported issue.
โ Prepare examples of difficult technical problems you have resolved.
โ Highlight your communication and customer-handling experience.
โ Keep your updated resume ready.
โ Be prepared to discuss your notice period and current location.
๐ Resume Tips
Before attending the walk-in interview:
โ Keep your resume concise and professional.
โ Clearly mention your total relevant experience.
โ Highlight Technical Support/Service Desk experience.
โ Mention relevant technical skills and tools.
โ Include your previous responsibilities and achievements.
โ Use measurable achievements wherever possible.
โ Clearly mention your current location.
โ Mention your notice period.
โ Check the resume for grammar and formatting errors.
โ Carry an updated copy of your CV to the walk-in drive.
โ Frequently Asked Questions
Q1. Who can apply for this opportunity?
Graduates with 1+ year of relevant experience can apply.
Q2. What is the job role?
The opportunity is for a Technical Support / Service Desk role.
Q3. Where is the job located?
The job opportunity is in Pune.
Q4. When is the walk-in drive?
The walk-in drive is scheduled for Thursday, 10th September.
Q5. Is this opportunity for freshers?
The provided announcement specifies 1+ year of relevant experience, so candidates without relevant experience should confirm their eligibility with the recruiter.
Q6. What qualification is required?
Candidates should be graduates.
Q7. What is the salary?
Salary information has not been mentioned.
Q8. Is the work-from-home option available?
Work mode has not been mentioned.
Q9. How can candidates apply?
Candidates can share their CV with Aayushi through the provided phone number or email address.
Q10. What should candidates prepare for the interview?
Candidates should revise technical troubleshooting, service desk fundamentals, communication skills, networking basics, and examples from their previous support experience.
๐ Why Consider This Opportunity?
โจ Walk-in hiring opportunity in Pune
โจ Technical Support career opportunity
โจ Service Desk exposure
โจ Suitable for candidates with 1+ year relevant experience
โจ Opportunity to utilize existing IT support skills
โจ Opportunity to demonstrate troubleshooting abilities
โจ Direct recruiter contact available
โจ Opportunity to attend a walk-in recruitment drive
These points describe potential career opportunities associated with the role and are not guaranteed company benefits.
๐ฉ How to Apply
๐ง Email Your Resume: convictionhraayushi@gmail.com
๐ Contact: Aayushi โ 8956826411
๐ Location: Pune
๐
Walk-In Date: Thursday, 10th September
๐ Suggested Subject Line: Application for Technical Support / Service Desk โ Pune
๐ Include in Your Email/Resume:
โข Position Applying For
โข Total Experience
โข Relevant Technical Support Experience
โข Current Location
โข Notice Period
โข Updated Resume
โข Contact Number
๐ข Important: Candidates are advised to contact the recruiter before attending the walk-in drive to confirm the exact venue, reporting time, required documents, and other walk-in instructions, as these details were not included in the provided announcement.
๐ข Share this opportunity with friends, colleagues, and job seekers who are looking for Technical Support, Service Desk, and IT Support opportunities in Pune.
