TechSpawn Solutions is hiring for the position of QA Automation & Support Engineer in Pune. This role is ideal for professionals with 3+ years of experience in QA testing, automation, product support, and modern AI-assisted debugging tools.
The company is looking for candidates who are comfortable working with Playwright, automation workflows, AI coding assistants, and customer-facing support responsibilities while contributing to software quality and product improvement.
If you are searching for a challenging QA role that combines automation testing, support engineering, and AI-powered productivity tools, this opportunity could be a great career move.
π Job Overview
πΌ Position: QA Automation & Support Engineer
π’ Company: TechSpawn Solutions
π Location: Pune, India
π Job Type: Full Time
π Experience Required: 3+ Years
π About the Opportunity
The QA landscape is evolving rapidly. Modern software companies are no longer looking for testers who only execute manual test cases. Organizations now seek professionals who can:
- Automate testing workflows
- Support customers effectively
- Work closely with development teams
- Use AI-powered engineering tools
- Improve product quality continuously
- Troubleshoot issues quickly
- Contribute to release validation
This role at TechSpawn Solutions reflects that modern approach to quality engineering.
The company is seeking candidates who can balance both technical QA responsibilities and support engineering tasks while leveraging automation frameworks and AI-assisted development tools.
πΌ Role Overview
As a QA Automation & Support Engineer, you will work closely with product managers, developers, and support teams to ensure product stability and customer satisfaction.
Your responsibilities will include:
- Testing new product features
- Reporting and tracking defects
- Supporting customers
- Assisting in troubleshooting
- Building automation workflows
- Using Playwright for browser automation
- Exploring MCP-based workflows
- Using AI tools to improve productivity
This is a highly collaborative role where communication, technical problem-solving, and ownership are extremely important.
π― Key Responsibilities
β Product Testing & Release Validation
One of the primary responsibilities in this role is validating product functionality before releases.
You will:
- Test new features thoroughly
- Validate software releases
- Perform regression testing
- Ensure application stability
- Verify expected user behavior
- Identify issues before deployment
The goal is to maintain high software quality and reduce production issues.
β Bug Identification & Reporting
A QA engineer plays a critical role in identifying software defects early.
Your responsibilities will include:
- Detecting bugs and inconsistencies
- Reproducing reported issues
- Writing detailed defect reports
- Documenting test results
- Coordinating issue resolution with developers
Strong bug-reporting skills help development teams fix problems faster and improve product reliability.
β Customer Support & Query Resolution
Unlike traditional QA-only roles, this opportunity also includes support engineering responsibilities.
You will:
- Respond to customer queries
- Assist users facing technical issues
- Troubleshoot product-related problems
- Coordinate fixes with engineering teams
- Improve customer satisfaction
This hybrid approach gives professionals exposure to both product quality engineering and customer experience management.
β Automation Testing with Playwright
Automation testing is one of the most important aspects of modern QA engineering.
The company specifically requires familiarity with:
β‘ Playwright
Playwright is a powerful browser automation framework widely used for:
- End-to-end testing
- UI automation
- Cross-browser validation
- Performance validation
Candidates with Playwright experience will have a significant advantage.
Expected responsibilities include:
- Writing automated scripts
- Maintaining automation suites
- Validating browser workflows
- Improving automation coverage
π§ Skills Required
πΉ Core QA Skills
Candidates should possess strong fundamentals in:
- Manual Testing
- Functional Testing
- Regression Testing
- UAT Testing
- Defect Tracking
- Bug Lifecycle Management
- Test Documentation
A solid understanding of software quality assurance principles is essential.
πΉ Automation & Technical Skills
The company is also looking for:
β‘ Playwright Experience
Hands-on browser automation exposure preferred.
β‘ Basic Automation/Scripting
Knowledge of scripting or automation frameworks is highly valuable.
β‘ AI-Assisted Debugging Tools
Candidates comfortable with modern AI coding assistants will have an advantage.
β‘ Web Application Testing
Exposure to SaaS or web-based product testing is beneficial.
π¨βπ» Who Should Apply?
This opportunity is ideal for:
- QA Engineers
- Automation Testers
- Support Engineers
- Product QA Professionals
- SaaS Testing Engineers
- Playwright Automation Engineers
- Customer Support Engineers with QA exposure
- AI-assisted QA professionals
Candidates with 3+ years of experience in QA, automation, or support engineering should strongly consider applying.
π© How to Apply
Ready to take the next step in your career?
π Application Link: Click Here
π€ Referral Tip
Want to improve your chances of getting noticed?
Connect with someone at TechSpawn Solutions and request a referralβit can significantly enhance your visibility in the hiring process.
π‘ Final Thoughts
The QA industry is changing rapidly with the rise of AI-powered engineering tools, browser automation frameworks, and modern product delivery pipelines.
This QA Automation & Support Engineer role at TechSpawn Solutions offers a unique opportunity to work at the intersection of:
- Software testing
- Automation engineering
- AI-assisted development
- Product support
- Customer experience
If you are passionate about quality engineering, modern automation frameworks like Playwright, and AI-powered productivity tools, this role can help you build a future-ready career in software quality engineering.
π’ Donβt miss the chance to work on modern SaaS products, collaborate with development teams, and gain hands-on experience with next-generation QA practices.
