Freshers looking to kickstart their IT careers now have an exciting opportunity with Cognizant. The company has officially announced a mass hiring drive for 2025 and 2026 graduates across India for the role of Service Desk / IT Support Associate.
With competitive salary packages, strong career growth opportunities, higher education sponsorships, and extensive employee benefits, this hiring drive is expected to attract thousands of fresh graduates across the country.
π Job Overview
- Company: Cognizant
- Role: Service Desk / IT Support Associate
- Experience Required: Freshers
- Eligible Batch: 2025 & 2026 Graduates
- Location: PAN India
- Estimated Salary Package: βΉ4 β βΉ5.5 LPA
- Application Deadline: 15 June 2026
π» Key Responsibilities
Selected candidates will work closely with internal IT teams and clients to deliver technical assistance and maintain service quality.
β Service Desk Support
Candidates will:
- Serve as the first point of contact for IT issues
- Handle end-user queries professionally
- Ensure quick issue resolution
β Ticket Management
Responsibilities include:
- Logging service desk tickets
- Tracking incidents
- Managing resolution timelines
- Meeting SLA requirements
β Troubleshooting IT Issues
Candidates will troubleshoot:
- Hardware problems
- Software issues
- System access concerns
- Basic networking and application issues
The goal is to minimize downtime and maintain smooth business operations.
β Collaboration with IT Teams
Employees will coordinate with:
- Technical support teams
- Infrastructure teams
- Application support teams
for faster escalation and issue resolution.
β Knowledge Base Management
Candidates will also help create and maintain internal documentation and knowledge articles to improve future support efficiency.
π οΈ Skills Required
Cognizant is looking for candidates with a mix of technical understanding and communication abilities.
Mandatory Skills
Technical Skills
- IT Support Basics
- Troubleshooting Concepts
- Service Desk Operations
- Ticketing Systems Understanding
Soft Skills
- Excellent verbal communication
- Professional written communication
- Client handling skills
- Team collaboration abilities
π Work Environment & Expectations
Candidates must be comfortable with:
- Working from office locations across India
- Rotational shifts including night shifts
- Supporting global clients
- Working in dynamic support environments
Cognizant emphasizes customer-centric support and professional communication in all interactions.
π Benefits Offered by Cognizant
One of the most attractive aspects of this hiring drive is the employee support and career growth benefits offered.
β No Service Bond
Candidates can join without worrying about restrictive employment bonds.
β Higher Education Sponsorship
Cognizant sponsors higher education opportunities through:
- BITS Pilani
This benefit is applicable for eligible candidates from Science, Technology, and Mathematics backgrounds.
β Night Shift Allowance
Employees working night shifts receive additional compensation benefits.
β Cab Facilities
Safe and secure transportation facilities are provided for employees working late or night shifts.
β Rewards & Recognition
Top-performing employees receive:
- Performance rewards
- Recognition programs
- Career advancement opportunities
π Eligibility Criteria
Candidates must carefully review the eligibility requirements before applying.
Educational Qualification
Eligible degrees include:
- B.Com
- BCA
- B.Sc
- BA
- BBA
- BMS
- B.Voc
- Other 3-year undergraduate degrees
Graduation Year
Only students graduating in:
- 2025
- 2026
are eligible to apply.
Academic Requirements
Candidates must have:
- Minimum 50% throughout academics
- No standing arrears/backlogs
- Consistent academic performance in:
- 10th
- 12th
- Diploma (if applicable)
- UG Degree
Please note:
- 49.9% will not be rounded to 50%
- Candidates awaiting re-evaluation results will be considered based on initial marks
Important Restrictions
The following candidates are NOT eligible:
- Students pursuing full-time postgraduate courses
- Candidates with active arrears/backlogs
- Applicants unable to work from assigned office locations
π Mandatory Documents
Documents Required During Registration
Candidates must upload:
- Updated resume (maximum 2 pages)
- Passport-size photograph with:
- Light background
- Clearly visible ears
Documents Required During Interview
Carry:
- Academic mark sheets
- College ID card
- Educational certificates
Documents Required During Onboarding
PAN Card
PAN card is mandatory for onboarding. Ensure:
- Name matches official records
- Details are accurate
Citizenship Proof
One of the following is mandatory:
- Voter ID
- Passport
Aadhaar Card
Aadhaar is compulsory for onboarding formalities.
π Why Freshers Should Apply
This hiring drive is one of the best opportunities for fresh graduates because:
β Entry into IT Industry
Even non-engineering graduates can begin careers in technology support.
β Strong Brand Value
Working with Cognizant adds significant value to your professional profile.
β Career Growth
Employees can later move into:
- Cloud support
- Infrastructure
- Cybersecurity
- Application support
- DevOps
- IT operations
β Learning Opportunities
Candidates gain exposure to:
- Enterprise IT systems
- Ticketing tools
- Client communication
- ITIL processes
- Technical troubleshooting
π© How to Apply
Ready to take the next step in your career?
π Application Link: Click Here
β³ Last Date to Apply: 15 June 2026
Apply as early as possible and begin your journey with Cognizant today!
π Final Thoughts
The latest fresher hiring drive by Cognizant is a fantastic opportunity for 2025 and 2026 graduates looking to start a stable and rewarding IT career.
With PAN India openings, attractive salary packages, strong employee benefits, higher education sponsorships, and excellent career growth opportunities, this mass hiring initiative can be a major stepping stone for fresh graduates entering the technology industry.
If you meet the eligibility criteria and are eager to work in a professional IT support environment, donβt miss this opportunity.
