๐ Kickstart Your Career in Cloud & Technical Support! GlobalLogic, a Hitachi Group company, is hiring freshers for the Senior Member โ Compute Engine (Technical Support) position in Nagpur, Maharashtra. This opportunity is suitable for graduates interested in cloud technologies, Linux, networking and technical troubleshooting who want to begin their careers in IT support.
๐ Job Overview
- ๐ข Company: GlobalLogic (A Hitachi Group Company)
- ๐ผ Designation: Senior Member โ Compute Engine
- ๐ Job ID: IRC300796
- ๐ Published: 23 October 2026
- ๐ Location: Nagpur, Maharashtra, India
- ๐ฏ Experience: 0โ1 year
- ๐ Qualification: B.Tech/B.E. in CS/IT or a related discipline, BCA, MCA; the supplied hiring post also mentions B.Sc. (IT)
- ๐ข Work Model: Work from Office (On-site)
- ๐ Shift: 24/7 rotational shifts, with five working days and two weekly offs
- โก Joining Preference: Immediate joiners
- ๐งฉ Core Skills: Cloud, Linux, networking and L1 technical support
- ๐ Required Documents: Provisional Certificate or Degree Certificate and Graduation Marks Memo
๐ข About the Company
๐ GlobalLogic is a digital engineering services company and part of the Hitachi Group. It works with organizations to design, develop and improve digital products, platforms and technology solutions. Its work spans software engineering, digital product development and technology-led transformation.
๐ Why Is This Role Good for Freshers?
โ๏ธ 1. A starting point in cloud technology: Candidates can build a foundation in cloud support concepts such as monitoring, logging, incident handling and troubleshooting.
๐ง 2. Practical Linux and networking exposure: The role can help freshers connect classroom knowledge with real support scenarios involving connectivity, system behaviour and service availability.
๐ซ 3. Experience with ticketing and SLAs: Handling support tickets teaches prioritisation, documentation, escalation and the importance of resolving issues within agreed service levels.
๐ค 4. Customer-facing experience: Supporting customers through chat, email and phone can improve communication, analytical thinking and professional problem-solving.
๐ ๏ธ Skills Required
- ๐ Networking Fundamentals: IP addresses, DNS, DHCP, TCP/IP, ports, routing basics and connectivity troubleshooting.
- ๐ง Linux Fundamentals: Basic terminal commands, file permissions, directory navigation, processes, logs and service checks.
- โ๏ธ Cloud Knowledge: Foundational understanding of AWS, Microsoft Azure or Google Cloud Platform, including compute, storage, networking and monitoring.
- ๐ Monitoring and Troubleshooting: Ability to gather evidence, read logs, identify symptoms and follow a systematic troubleshooting process.
- ๐ซ Incident and Ticket Management: Understanding ticket priorities, escalation procedures, incident documentation and SLA/SLO concepts.
- ๐ฃ๏ธ Communication: Clear customer updates, professional written communication and the ability to explain technical issues simply.
๐ฏ Expected Interview Rounds
Note: These are likely preparation stages based on the job requirements, not confirmed official GlobalLogic interview rounds for IRC300796.
- ๐ Round 1: HR or Recruiter Screening
- ๐ Round 2: Technical Fundamentals Interview
- ๐งฉ Round 3: Troubleshooting or Scenario-Based Assessment
- ๐ค Round 4: Communication and Final HR Discussion
๐ฐ Expected Salary Range
The provided job details do not specify an official salary package. As a broad, indicative estimate for a fresher L1 technical support role in Nagpur, compensation could be around โน2.5โ4.5 LPA, depending on the final role level, shift arrangements, relevant skills and the employer’s compensation structure. This is not a confirmed GlobalLogic salary figure. Candidates should verify the offered CTC and any applicable shift allowance with the recruiter.
๐ Preparation Tips for This Role
- ๐ง Practise Linux commands: Revise
pwd,ls,cd,cat,grep,tail,ps,topand basic permission commands. Know how to inspect logs and processes. - ๐ Revise networking basics: Be able to explain DNS, DHCP, IP addresses, TCP versus UDP and what happens when a website cannot be reached.
- โ๏ธ Learn one cloud platform: Focus on introductory compute, storage, virtual networking, monitoring and logging concepts in AWS, Azure or GCP.
- ๐ Practise support scenarios: Prepare a step-by-step response to a server connectivity issue, a service outage or a customer reporting slow performance.
- ๐ซ Understand incident handling: Explain how you would record a ticket, assess urgency, investigate, communicate progress and escalate when necessary.
- ๐ค Practise AI prompts: Use an AI tool to explain a Linux command or summarise a sample log, then verify the output instead of blindly trusting it.
๐ Resume Tips for Freshers
- ๐ฏ Highlight relevant subjects: Include networking, operating systems, Linux, cloud computing and computer networks where applicable.
- ๐งช Add hands-on practice: Mention genuine labs or projects involving Linux commands, cloud resources, network troubleshooting or log analysis.
- ๐ List certifications accurately: Include completed certifications and clearly distinguish them from courses currently in progress.
- ๐ค Showcase communication skills: Add examples of teamwork, presentations, customer handling or resolving a technical issue.
๐ฉ How to Apply
๐ Application Link: Click Here
Search for GlobalLogic โ Senior Member, Compute Engine (Freshers), Job ID IRC300796 on the company’s official careers platform and follow the instructions provided in the vacancy. Confirm that the position is still accepting applications and verify the interview schedule and joining requirements before travelling.
โ
Final Reminder: This opportunity is aimed at candidates with 0โ1 year of experience who are willing to work on-site in Nagpur and undertake 24/7 rotational shifts. Prepare your Linux, networking and cloud fundamentals, and keep your graduation documents ready before applying.
