If you’re a fresher looking to begin your career in the IT industry, here’s an excellent opportunity! EPPS Infotech is hiring Operations Trainees for its Vizag and Mumbai offices. The company is looking for enthusiastic candidates who possess good communication skills, strong Microsoft Excel knowledge, and a willingness to learn. This role is ideal for graduates who want to gain hands-on experience in IT operations while working in a professional and growth-oriented environment.
Whether you’re a recent graduate or an early-career professional, this opportunity can help you build a solid foundation in business operations, client coordination, reporting, and process management.
📌 Position Details
🏢 Company: EPPS Infotech
💼 Position: Operations Trainee
📍 Location: Vizag & Mumbai
🎓 Experience Required: Freshers / Early Career Professionals
💼 Employment Type: Full-Time
👥 Open Positions: 6
📧 Apply To: abha.mishra@eppsinfotech.in / hr@twtech.in
🏢 About EPPS Infotech
EPPS Infotech is an IT services and business solutions company that provides technology-driven services to clients across multiple industries. The company focuses on operational excellence, customer support, process optimization, and digital transformation initiatives.
Working at EPPS Infotech allows employees to collaborate with experienced professionals, learn modern business processes, and develop skills that are valuable across the IT and corporate sectors. The organization encourages continuous learning, teamwork, and career growth, making it a great workplace for fresh graduates entering the industry.
🌟 Why This Role is Great for Freshers
Starting your career as an Operations Trainee offers exposure to real business operations and prepares you for multiple career paths.
✅ Learn Business Operations
Gain practical experience in handling day-to-day operational activities and understanding business workflows.
✅ Build Strong Excel Skills
Work extensively with spreadsheets, reports, and operational data that improve analytical abilities.
✅ Improve Communication
Develop professional communication skills while interacting with internal teams and stakeholders.
✅ Career Growth
Operations experience can open doors to Business Analyst, Operations Executive, Project Coordinator, MIS Executive, Customer Success, and Process Management roles.
✅ Industry Exposure
Understand how IT companies manage projects, clients, reporting, and operational excellence.
✅ Excellent Learning Environment
Freshers receive valuable mentorship while working alongside experienced professionals.
💰 Expected Salary Range
Although the official salary hasn’t been disclosed, based on similar Operations Trainee roles in India, candidates can expect:
- 💵 CTC: ₹2.8 LPA – ₹4.5 LPA
- 🎁 Performance bonuses may be available
- 📚 Learning and development opportunities
- 📈 Career growth based on performance
Actual compensation may vary depending on qualifications, interview performance, and company policies.
🧑💼 Expected Interview Rounds
Most candidates can expect the following hiring process:
Round 1 – Resume Screening
- Academic performance
- Communication skills
- Basic Excel knowledge
- Overall profile evaluation
Round 2 – HR Interview
Topics may include:
- Tell me about yourself
- Why Operations?
- Career goals
- Communication assessment
- Willingness to relocate
Round 3 – Excel Assessment
Possible topics:
- Formulas
- VLOOKUP/XLOOKUP
- Pivot Tables
- Sorting & Filtering
- Data Validation
- Basic Charts
Round 4 – Operations/Managerial Interview
Questions may cover:
- Problem-solving ability
- Scenario-based questions
- Teamwork
- Customer handling
- Time management
- Learning attitude
Round 5 – Final HR Discussion
- Salary discussion
- Joining timeline
- Documentation
- Offer rollout
🛠️ Skills Required
The ideal candidate should possess the following skills:
Technical Skills
- ✅ Microsoft Excel
- ✅ MS Office
- ✅ Data Entry
- ✅ Reporting
- ✅ Documentation
- ✅ Email Communication
- ✅ Internet Research
- ✅ Basic Computer Knowledge
Soft Skills
- Excellent communication
- Strong analytical thinking
- Attention to detail
- Positive attitude
- Quick learner
- Time management
- Team collaboration
- Professional ethics
- Problem-solving ability
- Adaptability
📚 Preparation Tips
To improve your chances of selection, prepare in the following areas:
📊 Master Microsoft Excel
Practice:
- SUM
- IF
- COUNTIF
- VLOOKUP
- XLOOKUP
- INDEX-MATCH
- Pivot Tables
- Charts
- Conditional Formatting
💬 Improve Communication
Practice introducing yourself confidently and answering HR questions clearly.
📖 Learn Operations Basics
Understand:
- Business Operations
- Process Management
- Documentation
- Reporting
- MIS
- Customer Support Workflow
🖥️ Strengthen Computer Skills
Become comfortable using:
- Excel
- Word
- Outlook
- PowerPoint
- Google Sheets
🤝 Practice Behavioral Questions
Examples include:
- Describe a challenging situation.
- How do you prioritize tasks?
- Why should we hire you?
- How do you handle deadlines?
- Are you comfortable working in teams?
📄 Resume Tips
Your resume should be simple, professional, and ATS-friendly.
Include:
- Professional Summary
- Educational Qualification
- Technical Skills
- Excel Proficiency
- Certifications
- Academic Projects
- Internships (if any)
- Achievements
- Communication Skills
- Contact Information
ATS Keywords
Include relevant keywords such as:
- Operations
- Microsoft Excel
- Reporting
- Data Analysis
- Documentation
- Process Management
- MIS
- Business Operations
- Communication Skills
- Team Collaboration
- Problem Solving
- MS Office
- Data Management
- Administrative Support
🎯 Why You Should Apply
This opportunity is an excellent starting point for fresh graduates who want to build a long-term career in operations and business support. The role offers exposure to real-world business processes, reporting tools, stakeholder communication, and operational excellence. With structured learning, mentorship, and opportunities to grow into advanced operational or analytical roles, EPPS Infotech provides a solid platform for launching your professional journey.
If you’re eager to learn, possess good communication skills, and have a strong foundation in Microsoft Excel, this Operations Trainee position could be the perfect first step toward a successful career in the IT industry.
📩 Interested candidates can send their updated resumes to:
abha.mishra@eppsinfotech.in
hr@twtech.in
