Are you a seasoned Quality Assurance professional with deep expertise in the Airline Domain and Passenger Service Systems (PSS)? Do you have a passion for leading QA teams, driving quality initiatives, and ensuring mission-critical applications perform flawlessly?
If you possess strong airline domain knowledge, experience leading QA teams, and expertise in functional, API, and automation testing, this opportunity could be your next major career milestone.
π Job Details
Position: Senior QA Lead β Airline Domain
Location: Dubai, UAE π¦πͺ
Experience: 8+ Years
Employment Type: Full-Time
Notice Period: Immediate to 30 Days Preferred
π About the Opportunity
The aviation industry depends heavily on reliable and high-performing technology platforms to manage passenger journeys, reservations, check-ins, baggage handling, flight operations, and customer experiences.
As a Senior QA Lead, you will play a crucial role in ensuring the quality, stability, and reliability of airline applications and Passenger Service Systems (PSS). You will be responsible for defining QA strategies, mentoring teams, driving automation initiatives, and collaborating with stakeholders across development, product, and operations functions.
βοΈ Why Airline Domain Experience Matters
Passenger Service Systems (PSS) form the backbone of airline operations. These systems manage:
β’ Reservations and bookings
β’ Passenger check-in processes
β’ Seat assignments
β’ Boarding operations
β’ Customer communications
β’ Loyalty programs
β’ Flight-related services
π― Key Responsibilities
π₯ Lead and Mentor QA Teams
β’ Provide leadership and guidance to QA engineers.
β’ Mentor team members and support professional growth.
β’ Foster a culture of quality and continuous improvement.
β’ Promote best practices across QA activities.
π Define QA Strategy and Frameworks
β’ Develop comprehensive QA strategies.
β’ Establish testing standards and quality processes.
β’ Create testing frameworks and governance models.
β’ Drive quality initiatives across multiple projects.
π Test Planning and Test Design
β’ Prepare detailed test plans and testing approaches.
β’ Design effective test cases and test scenarios.
β’ Ensure complete coverage of business requirements.
β’ Manage testing schedules and execution plans.
π§ͺ Functional and API Testing
β’ Lead functional testing activities.
β’ Validate end-to-end business workflows.
β’ Perform API testing using Postman and SoapUI.
β’ Ensure application stability and performance.
π€ Automation Testing Leadership
β’ Drive UI and API automation initiatives.
β’ Promote automation adoption across projects.
β’ Improve test coverage and execution efficiency.
β’ Support scalable automation frameworks.
π Defect Management and RCA
β’ Oversee defect tracking and reporting activities.
β’ Conduct Root Cause Analysis (RCA).
β’ Monitor defect trends and quality indicators.
β’ Collaborate with development teams for timely resolutions.
π Quality Metrics and Reporting
β’ Prepare comprehensive test reports.
β’ Present quality metrics to stakeholders.
β’ Track testing progress and release readiness.
β’ Provide insights for quality improvement initiatives.
π€ Cross-Functional Collaboration
β’ Work closely with Product Teams.
β’ Collaborate with Development Teams.
β’ Coordinate with Operations and Business Stakeholders.
β’ Ensure alignment between quality goals and business objectives.
πΌ Required Skills and Expertise
Airline Domain Expertise
β
Strong Airline Domain Experience
β
In-depth knowledge of Passenger Service Systems (PSS)
β
Understanding of airline operational workflows
β
Experience testing enterprise airline applications
Testing & Quality Assurance
β
Functional Testing
β
Test Planning
β
Test Strategy Development
β
Test Case Design
β
Test Execution
β
Quality Assurance Best Practices
API Testing
β
Postman
β
SoapUI
β
API Validation
β
Integration Testing
Automation Testing
β
UI Automation Testing
β
API Automation Testing
β
XAPI Testing Exposure
β
Automation Framework Understanding
Defect Management
β
Defect Lifecycle Management
β
Root Cause Analysis (RCA)
β
Quality Reporting
β
Risk Assessment
Leadership Skills
β
QA Team Leadership
β
Stakeholder Management
β
Mentoring and Coaching
β
Strong Communication Skills
β Preferred Skills
The following skills will be considered an added advantage:
β’ BrowserStack Experience
β’ LambdaTest Experience
β’ Cross-Browser Testing
β’ Cloud-Based Testing Platforms
β’ Enterprise QA Governance Experience
π Why Consider This Opportunity?
This role offers the chance to:
βοΈ Work in the fast-growing aviation technology sector.
π Lead strategic quality initiatives.
π¨βπΌ Manage and mentor high-performing QA teams.
π€ Drive automation transformation efforts.
π Collaborate with global stakeholders.
π Influence product quality and customer experience at scale.
π¨βπ» Ideal Candidate Profile
The ideal candidate is:
β’ A proven QA Leader with 8+ years of experience.
β’ Experienced in Airline Domain and PSS applications.
β’ Strong in Functional, API, and Automation Testing.
β’ Skilled in stakeholder communication and reporting.
β’ Passionate about quality engineering and process improvement.
β’ Comfortable working in fast-paced enterprise environments.
π© How to Apply
Interested candidates can share their updated CV at:
π§ Pallavi.g@techmantraglobal.com
Subject Line:
Senior QA Lead β Airline Domain β Dubai
When applying, include:
β’ Total Experience
β’ Relevant Airline Domain Experience
β’ Current Location
β’ Notice Period
β’ Current and Expected Compensation
π Final Thoughts
The Senior QA Lead β Airline Domain opportunity in Dubai offers experienced QA professionals a chance to lead critical quality initiatives within the aviation industry. With a strong focus on Passenger Service Systems, test strategy, automation, API testing, and team leadership, this role provides an excellent platform for career growth and industry impact.
Apply today and become a key contributor to the future of airline technology and customer experience. βοΈππ
