Looking for your next opportunity in Manual Testing and ServiceNow ITSM? Here’s an exciting opening from Accenture, one of the world’s largest technology consulting and digital transformation companies. Accenture is hiring Quality Engineers (Manual Testers) with 2–5 years of experience for its Software Implementation – Business Senior Analyst team. If you have hands-on experience in Manual Testing, ServiceNow ITSM, STLC, SDLC, and Agile methodologies, this role offers an excellent opportunity to work on enterprise-grade ServiceNow implementations while advancing your QA career with a global technology leader. 🌍💻
📌 Position Details
🏢 Company: Accenture
💼 Position: Quality Engineer (Tester, Manual)
📍 Location: Bengaluru (Flexible for Other Locations Based on Business Requirements)
💼 Experience Required: 2–5 Years
🆔 Job ID: ATCI-5628430-S2032135
🏢 Work Model: Full-Time
🧪 Domain: Manual Testing | ServiceNow IT Service Management (ITSM)
🏢 About Accenture
Accenture is a global professional services company specializing in technology consulting, digital transformation, cloud computing, cybersecurity, artificial intelligence, software engineering, and business process services. Operating in more than 120 countries with over 800,000 employees, Accenture partners with Fortune Global 500 organizations to help them innovate and solve complex business challenges.
In India, Accenture has one of the largest technology workforces, delivering cutting-edge solutions across Banking, Healthcare, Telecom, Retail, Manufacturing, Insurance, Energy, Public Sector, and Enterprise Applications. Employees benefit from continuous learning, global project exposure, certifications, flexible work policies, and excellent career growth opportunities.
🌟 Why Professionals Choose Accenture
- 🌍 Global technology consulting leader
- 🚀 Work with Fortune 500 clients
- ☁️ Exposure to Cloud, AI, Automation, and Digital Transformation
- 📚 Continuous learning through Accenture Learning Platform
- 💼 Strong internal career mobility
- 🤝 Inclusive and collaborative work culture
- 🌐 Opportunity to work on enterprise-scale ServiceNow implementations
- 📈 Excellent long-term career progression
🌟 Why This Role Is Good for Experienced Professionals
This role is ideal for Manual Testers who want to specialize in ServiceNow ITSM testing while working on enterprise digital transformation projects. It provides opportunities to work closely with business analysts, developers, ServiceNow administrators, and stakeholders to deliver high-quality IT Service Management solutions.
Career Benefits
- 🚀 Work on enterprise ServiceNow implementations
- 🌍 Gain exposure to Fortune 500 client environments
- 📈 Enhance expertise in ITSM workflows and enterprise testing
- 🤝 Collaborate with cross-functional Agile teams
- 📚 Opportunity to learn ServiceNow ATF and automation concepts
- 💼 Strengthen your profile in ServiceNow Quality Engineering
- 🏆 Excellent career progression within Accenture
- 🌐 Build expertise in enterprise application testing
💼 Key Responsibilities
As a Quality Engineer (Manual Tester), your responsibilities may include:
- Analyze business requirements, user stories, and functional specifications.
- Design and execute comprehensive manual test cases and test scenarios.
- Perform Functional, Integration, System, Regression, Smoke, and User Acceptance Testing (UAT).
- Validate ServiceNow ITSM workflows, approvals, SLAs, notifications, and Service Catalog functionality.
- Perform end-to-end testing involving ServiceNow and third-party integrations.
- Identify, document, and track defects using defect management tools.
- Collaborate with developers, ServiceNow administrators, business analysts, and stakeholders.
- Participate in Agile ceremonies including sprint planning and backlog grooming.
- Prepare test execution reports and quality metrics.
- Support release validation and production deployment activities.
💰 Expected Salary Range
Accenture has not officially disclosed the salary for this role. Based on current market trends, the estimated compensation is:
| Experience | Estimated Salary |
|---|---|
| 2–3 Years | ₹5 – ₹8 LPA |
| 3–4 Years | ₹7 – ₹10 LPA |
| 4–5 Years | ₹9 – ₹13 LPA |
📝 Expected Interview Rounds
Candidates can generally expect the following interview process:
Round 1 – Resume Screening
Round 2 – Technical Assessment
Round 3 – Technical Interview
Round 4 – Managerial Interview
Round 5 – HR Interview
💻 Skills Required
Mandatory Skills
- ✅ Manual Testing
- ✅ ServiceNow IT Service Management (ITSM)
- ✅ STLC
- ✅ SDLC
Technical Skills
- Functional Testing
- Regression Testing
- Smoke Testing
- System Testing
- Integration Testing
- UAT
- Test Planning
- Test Case Design
- Defect Tracking
- REST API Concepts
- SOAP API Concepts
- ServiceNow Workflows
- Incident Management
- Change Management
- Problem Management
- Request Management
- Service Catalog
- Agile/Scrum
- JIRA
Preferred Skills
- ServiceNow ATF
- CMDB
- ServiceNow CSA Certification
- ServiceNow Release Management
- API Testing
Soft Skills
- Excellent Communication
- Analytical Thinking
- Attention to Detail
- Problem Solving
- Team Collaboration
- Stakeholder Management
- Time Management
- Adaptability
📚 Preparation Tips
To improve your chances of getting selected:
- 🧪 Revise Manual Testing concepts, STLC, SDLC, defect lifecycle, and test case design techniques.
- 📖 Gain a solid understanding of ServiceNow ITSM modules including Incident, Change, Problem, Request, and Service Catalog.
- 🌐 Learn REST and SOAP API basics along with integration testing concepts.
- 📋 Practice writing detailed test scenarios and defect reports.
- 🔄 Review Agile methodologies, sprint ceremonies, and QA activities within Agile teams.
- 🎯 Prepare examples from your previous projects where you validated workflows, integrations, or enterprise applications.
- 📚 Familiarize yourself with ServiceNow ATF concepts, even if you have limited hands-on experience.
📄 Resume Tips
A strong ATS-friendly resume can significantly improve your chances of getting shortlisted.
Include These Sections
- ✅ Professional Summary
- ✅ Technical Skills
- ✅ ServiceNow Experience
- ✅ Project Details
- ✅ Certifications
- ✅ Education
- ✅ Key Achievements
Highlight Skills Like
- Manual Testing
- ServiceNow ITSM
- Incident Management
- Change Management
- Regression Testing
- Integration Testing
- UAT
- REST API Concepts
- Agile
- JIRA
- STLC
- SDLC
Resume Best Practices
- Keep your resume within two pages.
- Quantify achievements (e.g., “Executed 500+ manual test cases with 98% defect detection efficiency”).
- Highlight ServiceNow implementation or testing experience prominently.
- Mention certifications such as ServiceNow CSA if applicable.
- Use an ATS-friendly layout without graphics or complex tables.
- Save and submit your resume in PDF format.
📩 How to Apply
Ready to take the next step in your career?
👉 Application Link: Click Here
🤝 Referral Tip
Want to improve your chances of getting noticed?
Connect with someone at Accenture and request a referral—it can significantly enhance your visibility in the hiring process.
🚀 Final Thoughts
The Quality Engineer (Tester, Manual) opportunity at Accenture is an excellent career move for professionals with 2–5 years of Manual Testing and ServiceNow ITSM experience. This role offers exposure to enterprise-grade ServiceNow implementations, Agile delivery environments, and global digital transformation projects while providing strong career growth within one of the world’s leading consulting organizations. If you’re passionate about software quality, enterprise applications, and ServiceNow testing, this is a fantastic opportunity to elevate your QA career with Accenture.
