The global leader in Customer Experience (CX) software, NiCE, is actively hiring Automation Engineers (CX – Playwright) for its Pune, India office. If you have 2–4 years of experience in Automation Testing, Playwright, TypeScript/JavaScript, CI/CD, and Agile development, this is an excellent opportunity to work on enterprise-grade cloud applications used by leading organizations worldwide. 🌍
NiCE is known for building cutting-edge AI-powered customer experience platforms, making this role ideal for QA professionals looking to strengthen their expertise in modern automation frameworks, accessibility testing, cloud technologies, and AI-assisted software development.
Whether you’re currently working as an Automation Test Engineer, SDET, QA Engineer, Playwright Automation Engineer, or Software Test Engineer, this opportunity offers excellent career growth, competitive compensation, and exposure to world-class engineering practices.
🏢 About NiCE
NiCE is one of the world’s leading enterprise software companies specializing in Customer Experience (CX), Artificial Intelligence, Cloud Contact Centers, Workforce Engagement, Digital Self-Service, Analytics, and Automation Solutions.
Founded in Israel and operating globally, NiCE serves thousands of organizations across banking, healthcare, telecommunications, retail, insurance, and government sectors.
With continuous investments in AI, cloud-native platforms, and intelligent automation, NiCE provides employees with opportunities to work on innovative technologies that impact millions of users worldwide.
Why professionals love working at NiCE:
• 🌍 Global technology leader
• ☁️ Cloud-first engineering culture
• 🤖 AI-powered product ecosystem
• 📈 Strong career growth opportunities
• 💼 Exposure to enterprise-scale software
• 🤝 Collaborative Agile environment
• 🚀 Continuous learning and innovation
💼 Job Overview
Company: NiCE
Role: Automation Engineer – CX (Playwright)
Location: Pune, India
Experience Required: 2–4 Years
Employment Type: Full-Time
Department: Engineering – Customer Experience
Req ID: 11467
Reporting Manager: Tech Manager, Engineering
Role Type: Individual Contributor
🌟 Why This Role is Good for Experienced Professionals
This position is perfect for QA professionals looking to move beyond traditional automation testing.
You’ll gain hands-on experience with:
• 🤖 Playwright Automation Framework
• ☁️ Enterprise Cloud Applications
• 🔄 CI/CD Pipeline Automation
• ♿ Accessibility Testing
• 🧠 AI-assisted Development Tools
• 🌐 End-to-End Testing
• 📊 Enterprise-scale Automation Frameworks
• 🚀 Modern Software Engineering Practices
Working at NiCE will significantly enhance your profile if you’re planning future roles as:
• Senior Automation Engineer
• SDET
• QA Lead
• Automation Architect
• Software Development Engineer in Test
• Engineering Manager
💰 Expected Salary Range
Although NiCE has not officially disclosed the compensation, based on current market trends:
| Experience | Expected CTC |
|---|---|
| 2 Years | ₹10 – ₹14 LPA |
| 3 Years | ₹13 – ₹18 LPA |
| 4 Years | ₹16 – ₹22 LPA |
| Actual salary depends upon: | |
| • Previous CTC | |
| • Technical performance | |
| • Interview feedback | |
| • Notice period | |
| • Overall experience |
🛠 Skills Required
Candidates should have experience with:
Automation Testing
• Playwright
• Selenium (Equivalent experience)
• UI Automation
• End-to-End Testing
• Test Framework Development
Programming
• TypeScript
• JavaScript
• Java
Testing
• Manual Testing
• Functional Testing
• Regression Testing
• Accessibility Testing
• API Validation
CI/CD
• Jenkins
• CI/CD Pipelines
Tools
• JIRA
• Git
• GitHub Copilot (Exposure)
• Claude Code (Good to Have)
Cloud
• AWS (Preferred)
Methodologies
• Agile
• SDLC
• QA Best Practices
📋 Key Responsibilities
As an Automation Engineer, you will:
• Develop Playwright automation scripts.
• Perform manual and automated end-to-end testing.
• Maintain automation frameworks.
• Integrate accessibility checks into CI/CD pipelines.
• Execute automated UI test cases.
• Generate automation test data.
• Report defects using JIRA.
• Maintain automation infrastructure.
• Support low-to-medium complexity engineering tasks.
• Follow Agile development methodologies.
• Collaborate with developers and product teams.
• Participate in continuous learning initiatives.
🎯 Expected Interview Rounds
Most candidates can expect the following interview process:
Round 1 – HR Screening
• Resume discussion
• Communication assessment
• Experience validation
Round 2 – Technical Interview
Topics may include:
• Playwright
• Selenium
• TypeScript / JavaScript
• Test Automation Framework
• API Testing
• CI/CD
• Agile
• SQL Basics
Round 3 – Coding/Automation Round
You may be asked to:
• Write Playwright automation scripts.
• Debug existing scripts.
• Create locators.
• Handle waits.
• Automate UI scenarios.
Round 4 – Managerial Interview
Discussion around:
• Project experience
• Team collaboration
• Problem solving
• Ownership
• Communication
Round 5 – HR Discussion
• Compensation
• Notice period
• Offer discussion
📚 Preparation Tips
To maximize your chances:
• Revise Playwright architecture.
• Practice automation using TypeScript.
• Learn advanced locators.
• Understand CI/CD concepts.
• Revise Jenkins pipelines.
• Practice API testing using Postman.
• Study accessibility testing basics.
• Revise Agile methodology.
• Learn Git commands.
• Prepare project explanations using the STAR method.
• Be ready to discuss automation framework design.
📄 Resume Tips
Recruiters usually spend less than 10 seconds reviewing resumes.
Make sure your resume highlights:
• Automation Testing experience
• Playwright projects
• Selenium expertise
• UI Automation
• TypeScript / JavaScript
• Jenkins
• REST API Testing
• Accessibility Testing
• Agile
• JIRA
• CI/CD
Include measurable achievements such as:
• Automated 500+ regression test cases.
• Reduced testing time by 70%.
• Improved automation coverage to 90%.
• Integrated automation with CI/CD pipelines.
• Reduced production defects significantly.
🚀 Why You Should Apply
This role offers:
• 🌍 Opportunity to work for a global technology leader.
• 🤖 Hands-on exposure to Playwright.
• ☁️ Cloud-native product development.
• 📈 Excellent career progression.
• 🧠 AI-driven engineering practices.
• 🏆 Enterprise-scale software testing.
• 💼 Competitive salary.
• 🤝 Collaborative engineering culture.
📩 How to Apply?
Interested candidates can DM to Shubham Patil and share updated resume if their experience matches the job requirements.
👉 Application Link: Click Here
• Update your resume with your latest automation testing experience.
• Highlight Playwright, Selenium, TypeScript, API Testing, Jenkins, CI/CD, and Agile expertise.
• If you have access to the hiring post, send a Direct Message (DM) to Shubham Patil with your updated resume and mention Req ID: 11467.
• You can also apply directly through the official NiCE Careers portal by searching for Automation Engineer, CX (Req ID: 11467).
Best of luck with your application! 🚀
